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For Companies At a Glance
- Tasks: Manage customer relationships and ensure smooth invoicing processes.
- Company: Join a leading fashion design and manufacturing company known for excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a team that values detail, communication, and customer satisfaction.
- Qualifications: Previous experience in customer service or invoicing is essential.
- Other info: Ideal for detail-oriented individuals passionate about efficiency.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a fashion design, manufacturer and wholesale company who pride themselves on operational excellence and outstanding customer service. They are looking for a detail-oriented and proactive Sales Accounts Administrator to join their team and support their growing business.
Job Summary: You will be responsible for managing the relationship with customers, managing partner portals, resolving invoicing discrepancies, and ensuring compliance with customer requirements. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate with internal teams and external clients to ensure the sales order and delivery process runs smoothly.
Key Responsibilities:
- Partner Portal Management: Monitor and update partner portals for accurate invoicing and payment tracking. Ensure proper documentation is submitted to portals for each partner, maintaining a seamless invoicing process. Work closely with partners to ensure proper use of portals for invoicing and payments. Troubleshoot any issues related to partner portals and work with the IT department or support teams as necessary.
- Process Improvement: Identify bottlenecks or issues in the invoicing process and suggest or implement improvements. Collaborate with sales, operations, and finance teams to streamline invoicing workflows. Assist in automating processes related to invoicing, payment tracking, and reconciliation.
- Customer Service & Communication: Act as a point of contact for clients with invoicing and logistic updates. Provide clear and professional communication regarding billing inquiries, disputes, or payment arrangements. Ensure customer satisfaction by responding to issues promptly and professionally.
- Invoice Management: Oversee and ensure timely generation of all wholesale invoices. Coordinate with sales and operations teams to verify order details, product shipments, and delivery confirmations before invoicing. Handle discrepancies between order details and invoices, ensuring smooth communication with relevant departments. Generate and send invoices and credit notes to clients via email, partner portals, or other invoicing platforms. Ensure invoices are sent in compliance with client-specific requirements (e.g., due dates, formats).
Key Skills & Qualifications:
- Previous experience in client facing customer services, accounts invoicing, or a similar role.
- Excellent communication and problem-solving skills.
- Proficiency in using accounting software, partner portals, and Excel.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational skills and ability to meet deadlines in a fast-paced environment.
If you are detail-oriented with a passion for efficiency and accuracy, we invite you to apply for this exciting opportunity.
SALES ACCOUNT ADMINISTRATOR employer: Financial Staffing Solutions
Contact Detail:
Financial Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ACCOUNT ADMINISTRATOR
✨Tip Number 1
Familiarise yourself with common partner portals used in the fashion industry. Understanding how these systems work will give you an edge when discussing your experience and ability to manage invoicing processes.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Being able to articulate your thoughts clearly and professionally will be crucial when dealing with clients and resolving any invoicing discrepancies.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've improved processes in previous roles. This will demonstrate your proactive approach and ability to identify bottlenecks in workflows.
✨Tip Number 4
Network with professionals in the fashion industry, particularly those involved in sales and accounts administration. Building connections can provide insights into the role and may even lead to referrals or recommendations.
We think you need these skills to ace SALES ACCOUNT ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, invoicing, and any specific software you’ve used. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've improved processes or resolved issues in previous roles, particularly in invoicing or customer service.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and internal teams. This could be through past experiences or specific achievements.
Showcase Problem-Solving Abilities: In your application, include instances where you've successfully identified and resolved discrepancies or bottlenecks in processes. This will show your potential employer that you can handle challenges effectively.
How to prepare for a job interview at Financial Staffing Solutions
✨Showcase Your Attention to Detail
As a Sales Account Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve discrepancies or improve processes.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and internal teams, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you handle a billing inquiry, so think about how you would approach that.
✨Familiarise Yourself with Partner Portals
Research the types of partner portals commonly used in the industry. If possible, mention any experience you have with similar systems during the interview, as this will show your proactive approach and readiness for the role.
✨Prepare for Process Improvement Questions
Be ready to discuss how you've identified and implemented process improvements in previous roles. Think of specific bottlenecks you've encountered and how you resolved them, as this aligns with the company's focus on operational excellence.
