At a Glance
- Tasks: Manage customer relationships, invoicing, and partner portals while ensuring smooth sales processes.
- Company: Join a leading fashion design and manufacturing company known for excellence and customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a creative team that values detail and efficiency in a fast-paced industry.
- Qualifications: Previous experience in customer service or invoicing is essential; strong communication skills required.
- Other info: Ideal for detail-oriented individuals passionate about improving processes and customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a fashion design, manufacturer and wholesale company who pride themselves on operational excellence and outstanding customer service. They are looking for a detail-oriented and proactive Sales Accounts Administrator to join their team and support their growing business.
Job Summary: You will be responsible for managing the relationship with customers, managing partner portals, resolving invoicing discrepancies, and ensuring compliance with customer requirements. This role requires strong attention to detail, excellent communication skills, and the ability to collaborate with internal teams and external clients to ensure the sales order and delivery process runs smoothly.
Key Responsibilities:
- Partner Portal Management: Monitor and update partner portals for accurate invoicing and payment tracking. Ensure proper documentation is submitted to portals for each partner, maintaining a seamless invoicing process. Work closely with partners to ensure proper use of portals for invoicing and payments. Troubleshoot any issues related to partner portals and work with the IT department or support teams as necessary.
- Process Improvement: Identify bottlenecks or issues in the invoicing process and suggest or implement improvements. Collaborate with sales, operations, and finance teams to streamline invoicing workflows. Assist in automating processes related to invoicing, payment tracking, and reconciliation.
- Customer Service & Communication: Act as a point of contact for clients with invoicing and logistic updates. Provide clear and professional communication regarding billing inquiries, disputes, or payment arrangements. Ensure customer satisfaction by responding to issues promptly and professionally.
- Invoice Management: Oversee and ensure timely generation of all wholesale invoices. Coordinate with sales and operations teams to verify order details, product shipments, and delivery confirmations before invoicing. Handle discrepancies between order details and invoices, ensuring smooth communication with relevant departments. Generate and send invoices and credit notes to clients via email, partner portals, or other invoicing platforms. Ensure invoices are sent in compliance with client-specific requirements (e.g., due dates, formats).
Key Skills & Qualifications:
- Previous experience in client facing customer services, accounts invoicing, or a similar role.
- Excellent communication and problem-solving skills.
- Proficiency in using accounting software, partner portals, and Excel.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational skills and ability to meet deadlines in a fast-paced environment.
If you are detail-oriented with a passion for efficiency and accuracy, we invite you to apply for this exciting opportunity.
Contact Detail:
Financial Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SALES ACCOUNT ADMINISTRATOR
✨Tip Number 1
Familiarise yourself with common partner portals used in the fashion industry. Understanding how these systems work will give you an edge during interviews, as you'll be able to discuss your experience and knowledge confidently.
✨Tip Number 2
Brush up on your invoicing and accounting software skills. Being proficient in tools like Excel and any specific accounting software mentioned in the job description will demonstrate your readiness for the role and your ability to hit the ground running.
✨Tip Number 3
Prepare examples of how you've improved processes in previous roles. The company is looking for someone who can identify bottlenecks and suggest improvements, so having concrete examples ready will show that you can add value from day one.
✨Tip Number 4
Practice your communication skills, especially in handling customer inquiries and disputes. Role-playing scenarios where you resolve issues can help you articulate your problem-solving approach effectively during the interview.
We think you need these skills to ace SALES ACCOUNT ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, invoicing, and any specific software you’ve used. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've improved processes or resolved issues in previous roles, particularly in invoicing or customer service.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with clients or teams. This could include resolving disputes or providing updates on invoicing.
Showcase Problem-Solving Abilities: In your application, include instances where you've identified bottlenecks or issues in processes and how you addressed them. This will demonstrate your capability to improve workflows as mentioned in the job description.
How to prepare for a job interview at Financial Staffing Solutions
✨Showcase Your Attention to Detail
As a Sales Account Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve discrepancies or improve processes.
✨Demonstrate Strong Communication Skills
Since the role involves liaising with clients and internal teams, practice articulating your thoughts clearly. You might be asked to role-play a scenario where you handle a billing inquiry, so be ready to showcase your communication prowess.
✨Familiarise Yourself with Partner Portals
Research common partner portals used in the industry. If possible, mention any experience you have with similar systems during the interview. This shows your proactive approach and readiness to hit the ground running.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding invoicing issues. Think of examples where you identified bottlenecks and how you contributed to process improvements in previous roles.