Dutch Speaking Inbound Customer Service Advisor Work from home
Dutch Speaking Inbound Customer Service Advisor Work from home

Dutch Speaking Inbound Customer Service Advisor Work from home

Sunderland Full-Time 28800 - 43200 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Assist customers with inquiries and provide top-notch service from the comfort of your home.
  • Company: Join MTrec Commercial, a leading company known for its award-winning team and industry excellence.
  • Benefits: Enjoy remote work, training opportunities, and a friendly team environment with great progression potential.
  • Why this job: Be part of a supportive culture that values development and offers a chance to make an impact.
  • Qualifications: Fluent in Dutch with excellent communication skills; customer service experience is a plus.
  • Other info: Exciting June start date with opportunities for career advancement!

The predicted salary is between 28800 - 43200 £ per year.

Company Benefits:

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices.
  • June Start date!
  • Great opportunities for progression!

The Company You'll Work for:

MTrec Commercial are proudly supporting our new, market leading client, who, due to significant growth, are looking to expand their team.

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Contact Detail:

MTrec Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dutch Speaking Inbound Customer Service Advisor Work from home

✨Tip Number 1

Familiarise yourself with the company culture and values of MTrec Commercial. Understanding their mission and how they operate will help you align your responses during any interviews or conversations.

✨Tip Number 2

Brush up on your Dutch language skills, especially in a customer service context. Being able to demonstrate fluency and confidence in handling customer queries in Dutch will set you apart from other candidates.

✨Tip Number 3

Prepare for common customer service scenarios that may arise in the role. Think about how you would handle difficult customers or resolve complaints effectively, as this will showcase your problem-solving skills.

✨Tip Number 4

Network with current or former employees of MTrec Commercial on platforms like LinkedIn. They can provide valuable insights into the interview process and what the company looks for in a candidate.

We think you need these skills to ace Dutch Speaking Inbound Customer Service Advisor Work from home

Fluency in Dutch
Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Active Listening
Empathy
Time Management
Adaptability
Conflict Resolution
Technical Proficiency with Customer Service Software
Team Collaboration
Attention to Detail
Multitasking Abilities
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Dutch Speaking Inbound Customer Service Advisor position. Tailor your application to highlight relevant skills and experiences.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, language skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a great fit for the team and how your skills align with their needs. Be sure to include specific examples from your past experiences.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.

How to prepare for a job interview at MTrec Commercial

✨Showcase Your Language Skills

As a Dutch Speaking Inbound Customer Service Advisor, it's crucial to demonstrate your fluency in Dutch. Be prepared to answer questions in Dutch during the interview to showcase your language proficiency and comfort level.

✨Highlight Customer Service Experience

Make sure to discuss any previous customer service roles you've held. Share specific examples of how you handled challenging situations or provided exceptional service, as this will resonate well with the interviewers.

✨Research the Company

Familiarise yourself with MTrec Commercial and their client’s values, mission, and recent achievements. This knowledge will help you tailor your answers and show genuine interest in the company during the interview.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions about the role, team dynamics, and training opportunities. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.

Dutch Speaking Inbound Customer Service Advisor Work from home
MTrec Commercial
Location: Sunderland
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  • Dutch Speaking Inbound Customer Service Advisor Work from home

    Sunderland
    Full-Time
    28800 - 43200 £ / year (est.)
  • M

    MTrec Commercial

    50-100
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