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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service from the comfort of your home.
- Company: Join MTrec Commercial, a leader in customer service solutions with an award-winning team.
- Benefits: Enjoy remote work, training opportunities, and a friendly team environment.
- Why this job: Be part of a supportive culture with great progression opportunities and a June start date!
- Qualifications: Fluent in Dutch and possess excellent communication skills.
- Other info: This role offers a chance to grow within a market-leading company.
The predicted salary is between 28800 - 43200 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry
- Incredibly friendly team working environment
- Training and Development opportunities
- Easily Accessible offices
- June Start date!
- Great opportunities for progression!
The Company You'll Work for:
MTrec Commercial are proudly supporting our new, market leading client, who, due to significant growth, are looking to expand their team.
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Inbound Customer Service Advisor Work from home
✨Tip Number 1
Brush up on your Dutch language skills! Since this role requires you to communicate effectively with Dutch-speaking customers, being fluent and confident in the language will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various situations, as demonstrating your problem-solving skills during any interviews can really impress the hiring team.
✨Tip Number 3
Research MTrec Commercial and their client thoroughly. Understanding their values, mission, and the specifics of the customer service industry they operate in will help you tailor your responses and show genuine interest.
✨Tip Number 4
Prepare for a virtual interview setup. Since this is a work-from-home position, ensure you're comfortable with video conferencing tools and have a quiet, professional-looking space to conduct your interview.
We think you need these skills to ace Dutch Speaking Inbound Customer Service Advisor Work from home
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Dutch Speaking Inbound Customer Service Advisor position. Tailor your application to highlight relevant skills and experiences.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your customer service experience, language skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for the team and how your skills align with their needs. Be sure to include specific examples from your past experiences.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
As a Dutch Speaking Inbound Customer Service Advisor, it's crucial to demonstrate your fluency in Dutch. Be prepared to answer questions in Dutch during the interview to showcase your language proficiency and comfort level.
✨Highlight Customer Service Experience
Make sure to discuss any previous customer service roles you've held. Share specific examples of how you handled challenging situations or provided exceptional service, as this will resonate well with the interviewers.
✨Research the Company
Familiarise yourself with MTrec Commercial and their client’s values, mission, and recent achievements. This knowledge will help you tailor your answers and show genuine interest in the company during the interview.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service scenarios. Practice your responses to questions like 'How would you handle an upset customer?' to ensure you can articulate your thoughts clearly and confidently.
