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- Tasks: Drive sales, deliver top-notch customer service, and maintain store presentation.
- Company: Join a well-respected brand in the heart of Cambridge.
- Benefits: Enjoy 33 days of annual leave, employee discounts, and a cash health plan.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service required.
- Other info: Flexible hours across three days, including weekends; apply now to join our team!
Location: Cambridge.
Hours: 15 hours across 3 days, inclusive of weekends.
Salary: £12.95 P/H
Benefits include:
- Generous annual leave (33 days!)
- Employee discounts.
- Cash Health Plan.
- Loyalty and Contribution Awards.
We are looking for a passionate and customer-focused Keyholder to represent a well-respected brand in one of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.
Key Responsibilities:
- Greeting customers, offering expert advice and guiding them through their sale.
- Be responsible for opening and closing the store, following security procedures.
- Use company sales techniques to convert opportunities into sales and meet targets.
- Assisting senior staff members with visual merchandising.
- Maintain a clean, well-stocked, and inviting store at all times.
- Assisting in leading the team, in the absence of management.
- Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
- Complete stock takes and ensure stock accuracy.
- Handling end of day banking and administration.
- Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
- Represent company values and uphold brand standards, including dress code and conduct.
The ideal candidate will have/be:
- Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
- Able to travel between the two stores on set required days.
- Strong customer service and communication skills.
- A self-motivated individual who enjoys working in a fast-paced environment.
- Resilience and professionalism under pressure, with a positive and polite attitude at all times.
To apply, please submit your CV and cover letter as soon as possible or call and ask for Molly.
Contact Detail:
Dynamite Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder
✨Tip Number 1
Familiarise yourself with the brand's values and products. Understanding what makes the brand unique will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in premium brands or homeware. Be ready to share specific examples of how you've driven sales and provided excellent customer service.
✨Tip Number 3
Showcase your leadership skills by thinking of instances where you've taken initiative or led a team, even if it was in a small way. This will demonstrate your ability to assist senior staff and manage responsibilities in their absence.
✨Tip Number 4
Practice your communication skills. Since strong customer service is key for this role, consider role-playing common customer scenarios with a friend to build your confidence in handling queries and complaints.
We think you need these skills to ace Keyholder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, especially within premium brands. Emphasise any customer service roles and skills that align with the Keyholder position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to drive sales. Mention specific examples of how you've successfully handled customer queries or complaints in the past.
Showcase Your Skills: Highlight your strong communication skills and ability to work under pressure. Provide examples of how you've maintained high standards in previous roles, particularly in visual merchandising and store presentation.
Follow Up: After submitting your application, consider following up with a polite email or call to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Dynamite Recruitment Solutions Ltd
✨Showcase Your Customer Service Skills
As a Keyholder, you'll need to demonstrate strong customer service abilities. Prepare examples from your past experiences where you successfully handled customer queries or complaints, ensuring satisfaction and resolution.
✨Familiarise Yourself with the Brand
Research the company and its values thoroughly. Understanding their brand presentation and product range will help you align your answers with what they stand for, showing that you're a good fit for their team.
✨Highlight Your Sales Experience
Be ready to discuss your retail sales experience, especially within premium brands. Share specific instances where you used sales techniques to convert opportunities into sales, as this is crucial for the role.
✨Demonstrate Leadership Potential
Since you'll be assisting in leading the team in the absence of management, prepare to talk about any leadership experiences you've had. Highlight your ability to motivate others and maintain a positive work environment.
