Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate maintenance jobs and optimise engineer schedules for smooth service operations.
- Company: Join a leading UK business known for operational excellence and client satisfaction.
- Benefits: Enjoy a competitive salary, stable full-time role, and long-term growth opportunities.
- Why this job: Be at the heart of operations, shaping service delivery in a collaborative team culture.
- Qualifications: Experience in coordination, strong organisational skills, and excellent customer service abilities required.
- Other info: Office-based role in Uxbridge, Monday to Friday, 8am to 5pm.
The predicted salary is between 28000 - 32000 £ per year.
Uxbridge (UB10) | £35,000 - £40,000 | Monday to Friday, 8am-5pm
Are you highly organised, customer-focused, and looking for a key role within a growing, dynamic business? We are recruiting for a Maintenance and Service Coordinator on behalf of a leading UK-based business with a strong reputation for operational excellence and client satisfaction. This is a permanent, office-based position in Uxbridge.
What You’ll Be Doing:
You’ll play a pivotal role in ensuring service operations run smoothly, coordinating maintenance jobs, optimising engineer schedules, and keeping customers informed every step of the way. Your attention to detail and problem-solving mindset will help deliver outstanding service and meet critical KPIs.
Key Responsibilities:
- Log and distribute reactive maintenance calls in line with SLAs/KPIs
- Communicate with engineers and customers to ensure real-time updates
- Schedule maintenance visits and optimise engineer deployment
- Ensure service calls are accurately recorded and resolved efficiently
- Monitor engineer performance and system usage
- Maintain clear, professional communication across teams and with clients
- Produce reports and documentation in support of ongoing service delivery
What We’re Looking For:
- Experience in a fast-paced coordination or scheduling environment
- Strong organisational and multitasking skills
- Confident communicator with excellent customer service abilities
- Proficiency with service management or CRM systems
- Geographical awareness of the UK is a plus
- Ability to work well under pressure and meet deadlines
Why Join?
- Competitive salary of £35,000 - £40,000
- A stable, full-time role with long-term growth prospects
- Collaborative team culture in a well-established business
- Great opportunity to shape how services are delivered on the ground
If you’re someone who thrives on structure, communication, and being at the heart of operational delivery, this could be the perfect role for you.
Maintenance and Service Coordinator employer: Travis Talent Ltd
Contact Detail:
Travis Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance and Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific service management or CRM systems commonly used in the industry. This knowledge will not only boost your confidence during interviews but also demonstrate your proactive approach to understanding the role.
✨Tip Number 2
Research the company’s reputation for operational excellence and client satisfaction. Being able to discuss their values and how you align with them can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks under pressure in previous roles. Highlighting your organisational skills and ability to meet deadlines will resonate well with the hiring team.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or discussions with friends. Being a confident communicator is key for this role, so showcasing your ability to convey information clearly will be beneficial.
We think you need these skills to ace Maintenance and Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination or scheduling roles. Emphasise your organisational skills and any customer service experience that aligns with the responsibilities of a Maintenance and Service Coordinator.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving mindset and attention to detail. Mention specific examples of how you've successfully managed schedules or improved service delivery in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with service management or CRM systems. If you have geographical awareness of the UK, make sure to mention it as it’s a plus for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Maintenance and Service Coordinator position.
How to prepare for a job interview at Travis Talent Ltd
✨Showcase Your Organisational Skills
As a Maintenance and Service Coordinator, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, demonstrating your strong organisational skills.
✨Demonstrate Customer-Focused Mindset
This role requires excellent customer service abilities. Be ready to discuss how you've handled customer inquiries or complaints in the past, highlighting your problem-solving skills and commitment to client satisfaction.
✨Familiarise Yourself with Service Management Systems
Proficiency with service management or CRM systems is essential. If you have experience with specific software, mention it during the interview. If not, do some research on common systems used in the industry to show your willingness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations related to scheduling and coordination. Think through potential scenarios, such as managing last-minute changes or dealing with difficult customers, and prepare your responses.
