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For Companies At a Glance
- Tasks: Join our operations team to support over 100 members and 200 underwriters in a dynamic role.
- Company: Be part of a leading insurance firm with a strong market presence and diverse business lines.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Kickstart your career in a collaborative environment focused on innovation and operational excellence.
- Qualifications: Strong analytical skills, attention to detail, and excellent communication abilities are essential.
- Other info: Ideal for recent graduates or those looking to advance in the insurance industry.
The predicted salary is between 24000 - 36000 £ per year.
Are you an analyst looking to make a step into a first major career role? Or maybe you're already in insurance and you're looking to expand your career. We're looking for an analyst with an analytical mindset, someone whose biggest strength is attention to detail and organisation to join my client's operations team.
Role: Full Time
Paying up to £32k
Hybrid
About the Role:
As an Operational & Technical Analyst – London, you will be part of a team of over 13 people supporting over 100 operational team members and 200 underwriters (writing over $1.5BM GWP) across approximately 30 lines of business. The role reports into the Operational & Technical Manager. An Operational & Technical Analyst is responsible for assisting the Operational & Technical Manager with BAU support, process review and audit activities across the London Open Market & Global product underwriting process. They will work with these teams and the broader London Operations team to assist in developing and delivering business and operational strategies.
Key Responsibilities:
- BAU Activities: Assist in monitoring all business support new starter information and training packs.
- Assist other team members in providing regular training sessions to cover key processes within the underwriting support teams.
- Review existing training material to ensure it is up to date and train a new starter once hired.
- Inform business support management and underwriting teams of any potential backlogs or build-up of work as required.
- Keep business support management and underwriting teams up to date with progress against SLAs and KPIs weekly.
- Assist with quarterly collation and distribution of the operational QBR pack as required.
- Carry out support activities for the team during requirements gathering, feasibility and operational benefit reviews, documentation creation and UAT testing for change projects affecting the business support teams.
- Assist with triage, analysis and troubleshooting of issues raised.
- Work with other team members to design and imbed new operational processes as required.
- Support transitions of work to improve processes (i.e. Underwriting to Ops, Onshore Ops to Shared Services).
- Keep abreast of and understand the impact of market processes and initiatives that could impact the business’ operations.
Skills and Experience:
- Good level of knowledge of systems and processes within the business support team.
- Excellent analytical and numerical proficiency.
- Excellent written and verbal communication skills - exhibiting diplomacy, good judgement, and discretion at all times.
- Excellent influencing and presentation skills, with experience in presenting to and advising management.
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operation Analyst
✨Tip Number 1
Familiarise yourself with the insurance industry and its operational processes. Understanding the specific terminology and workflows will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in operational roles within the insurance sector. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your analytical skills in detail. Think of specific examples where you've used data analysis to solve problems or improve processes, as this will be crucial for the Operational Analyst position.
✨Tip Number 4
Showcase your attention to detail by preparing questions about the company's current operational challenges. This not only demonstrates your analytical mindset but also your proactive approach to understanding their needs.
We think you need these skills to ace Operation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Operations Analyst. Focus on your analytical abilities, attention to detail, and any experience in insurance or operational support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your analytical mindset and organisational skills.
Highlight Relevant Skills: In your application, emphasise your analytical and numerical proficiency, as well as your communication skills. These are crucial for the Operations Analyst position, so provide examples of how you've used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Lorien
✨Showcase Your Analytical Skills
As an Operations Analyst, your analytical mindset is crucial. Be prepared to discuss specific examples of how you've used data analysis to solve problems or improve processes in previous roles. This will demonstrate your capability and fit for the position.
✨Emphasise Attention to Detail
Attention to detail is a key requirement for this role. During the interview, highlight instances where your meticulous nature has led to successful outcomes, such as catching errors or improving efficiency in a project.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations related to operational challenges, as this will showcase your critical thinking and decision-making skills.
✨Demonstrate Communication Skills
Excellent written and verbal communication skills are essential. Be ready to discuss how you've effectively communicated complex information to different stakeholders, and consider preparing a brief presentation on a relevant topic to illustrate your skills.
