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- Tasks: Coordinate logistics, manage deliveries, and support installation teams with excellent customer service.
- Company: Join a friendly furniture supplier in Hanwell, West London, with a supportive team culture.
- Benefits: Potential for permanent position after 3 months, competitive hourly rate, and a collaborative work environment.
- Why this job: Gain valuable experience in logistics while working in a dynamic team that values communication and problem-solving.
- Qualifications: Previous experience in logistics coordination is essential; must be based near Hanwell/Greenford/Southall/Ealing.
- Other info: Full-time role, Monday to Friday, with a one-hour unpaid lunch break.
A furniture supplier based in Hanwell, West London is looking for a temporary Logistics Co-ordinator to start asap. This position may become permanent after 3 months, so if you are available long term, that will be ideal! Hourly rate while temping is £13.94 (equivalent of salary). Full time in the office, Monday-Friday, 8am-5pm with 1 hour lunch (unpaid). Previous experience in this type of role is essential. Location is very important, so ideally based in the Hanwell/Greenford/Southall or Ealing area. You will be working with a very friendly and supportive team.
Main duties include:
- Oversee post-sale communication with agents, landlords, tenants, & management companies via telephone and email - booking in deliveries, liaising with residents with high levels of customer service.
- Route efficiency & scheduling of deliveries.
- Raise Sales orders as required.
- Provide dedicated central support for our installation teams on the road, problem solving and helping to resolve issues remotely.
- Ordering stationery and toiletry sundry purchases as required.
- Supporting Ops Manager South with pastoral care to all ops & customer service & installation teams.
- Recording daily shipment values.
- Booking van parking requests sent via the installation teams.
- Provide live, daily communication updates to the installation and warehouse teams, using all available platforms (i.e., Teams, Office 365, WhatsApp).
- Process any returns in a timely manner, making sure credits are released on time.
- Review process stages on Orderwise, via date importance and status progress.
- General housekeeping and the maintenance of Orderwise ERP.
- Manage correspondence and appeals regarding penalty notices and fines.
- Organise parking ticket payments and advise Finance / HR of relevant deduction for employees.
- Track daily delivery activity through the online management portal (RAM Tracking).
- Projects overview - appropriately resource, picked on time, paperwork printed, sign off sheets completed and return processing.
- Projects OW allocation, routing, and assisting resource planning.
- Allocation of vehicles against daily rota, van key & driver fuel card security.
If you are available immediately and have previous experience as a Logistics Co-ordinator/Administrator then please get in touch!
Logistics Coordinator - temp to perm employer: Moore Talent Solutions Limited
Contact Detail:
Moore Talent Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Coordinator - temp to perm
✨Tip Number 1
Familiarise yourself with the local area, especially Hanwell, Greenford, Southall, and Ealing. Being knowledgeable about the region will not only help you in your role but also show your potential employer that you're committed to the position.
✨Tip Number 2
Brush up on your communication skills, particularly over the phone and via email. Since the role involves liaising with various stakeholders, demonstrating your ability to communicate effectively will set you apart from other candidates.
✨Tip Number 3
Get comfortable with logistics software and tools, especially Orderwise ERP and RAM Tracking. Showing that you can quickly adapt to these systems will highlight your readiness for the role and your technical proficiency.
✨Tip Number 4
Network with professionals in the logistics field, especially those who have experience in similar roles. Engaging with others can provide insights into the industry and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Logistics Coordinator - temp to perm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics coordination. Emphasise any previous roles where you managed deliveries, communicated with clients, or used ERP systems like Orderwise.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your availability for long-term work and your familiarity with the local area, as this is important for the role.
Highlight Customer Service Skills: Since the role involves high levels of customer service, provide examples in your application of how you've successfully managed customer interactions in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in logistics.
How to prepare for a job interview at Moore Talent Solutions Limited
✨Know the Company
Before your interview, take some time to research the furniture supplier. Understand their values, products, and the logistics challenges they face. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in logistics coordination. Be ready to discuss specific examples of how you've managed deliveries, resolved issues, and provided excellent customer service in past roles.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, showcase your communication skills during the interview. Practice articulating your thoughts clearly and be prepared to discuss how you handle difficult conversations or conflicts.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, the company's future projects, or how success is measured in the logistics coordinator role. It shows you're engaged and serious about the position.
