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- Tasks: Lead client projects, mentor junior team members, and ensure top-notch communication.
- Company: Join a fast-growing medical communications agency in London with a collaborative culture.
- Benefits: Enjoy hybrid work, personalised coaching, tailored training, and an extensive benefits package.
- Why this job: Shape your role, drive innovation, and make a real impact in healthcare communications.
- Qualifications: Degree in science, strong communication skills, and significant experience in Medical Communications required.
- Other info: Opportunity for career advancement and to represent the agency at international events.
The predicted salary is between 42000 - 66000 £ per year.
This is an exciting opportunity to join a dynamic and fast-growing medical communications agency in London! As an experienced member of the client services team, you will have the flexibility to shape your role around your strengths while playing a pivotal part in driving the continued success and growth of the division. The Senior Account Manager plays a crucial role within the company, serving as the key link between clients and internal teams, ensuring strong relationships and seamless project execution. They also play a vital role in mentoring and guiding junior team members in their career development.
Beyond delivering on client briefs, the Senior Account Manager proactively explores innovative and more effective strategies to achieve the client's overarching goals. Managing various projects, you will take pride in delivering outstanding medical communications projects (including congress activities, training materials, websites, iDetail aids and digital applications) while staying highly organised and proactive to meet client needs. Driven to develop and exceed expectations across all accounts, you will serve as a mentor and role model to the junior team, setting the standard for quality and client service excellence.
With a welcoming and collaborative team environment, personalised coaching, and a tailored training program, alongside an extensive benefits package, the company deeply values the unique qualities of each employee. They are dedicated to supporting career development and providing opportunities for advancement that align with and enhance each team member’s strengths.
Role & Responsibilities:
- Take ownership of client programmes, working closely with colleagues and clients to ensure projects are delivered on time and within budget.
- Manage client-related financial operations, collaborating with the finance team as needed to monitor budgets, recoverability, and final reconciliations.
- Assist senior team members in providing strategic counsel, refining insights, and identifying opportunities to enhance client outcomes.
- Oversee client teams and contribute to new business planning, working alongside senior personnel to expand client relationships.
- Identify potential challenges in programme delivery, proactively considering solutions and escalating to senior leadership when necessary.
- Ensure all materials meet high standards before client submission, minimizing the need for senior-level revisions.
- Review team outputs, providing clear and constructive feedback on tone, messaging, and creative direction.
- Play an active role in developing strategic plans, proposals, and key client documents.
- Lead and participate in creative sessions to drive new business opportunities and organic growth.
- Represent the agency at client meetings and international events, ensuring seamless project execution.
- Assess project performance, identifying strengths and areas for future development.
- Continuously expand understanding of client businesses, industry trends, and competitive landscapes, making informed recommendations.
- Line manage and mentor junior team members, conducting performance reviews and supporting career development.
- Keep the team informed on priorities, deadlines, and key decisions, involving senior leadership as necessary.
- Refine feedback and coaching skills, fostering a culture of learning and growth within the team.
- Maintain and expand key industry contacts, sharing insights and opportunities with the team.
Requirements:
- Degree (science, preferably life science).
- High level of drive, motivation, and initiative.
- Excellent communication and interpersonal skills.
- Expert presentation skills.
- Ability to problem-solve effectively and make decisions.
- Awareness of industry guidelines and best practice and their application.
- Significant experience working in Medical Communications (agency/pharma).
Contact Detail:
Dynamic Talent Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager - Medical Communications
✨Tip Number 1
Network within the medical communications industry. Attend relevant conferences and events to meet potential colleagues and clients. Building relationships can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with the latest trends in medical communications. Being knowledgeable about current industry practices will help you stand out during interviews and demonstrate your commitment to the field.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and projects. Be ready to share specific examples of how you've successfully navigated challenges and delivered results in previous roles.
✨Tip Number 4
Showcase your mentoring skills. Since the role involves guiding junior team members, be prepared to discuss your approach to leadership and how you've supported others in their professional development.
We think you need these skills to ace Senior Account Manager - Medical Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical communications and account management. Emphasise your achievements and how they align with the responsibilities of the Senior Account Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for medical communications and your understanding of the industry. Mention specific projects or experiences that demonstrate your ability to manage client relationships and mentor junior team members.
Highlight Relevant Skills: In your application, focus on key skills such as communication, problem-solving, and project management. Provide examples of how you've successfully navigated challenges in previous roles, particularly in a medical communications context.
Showcase Your Industry Knowledge: Demonstrate your understanding of current trends and challenges in the medical communications field. This could include mentioning specific industry guidelines or best practices that you are familiar with and how they apply to the role.
How to prepare for a job interview at Dynamic Talent Consulting
✨Showcase Your Experience
Be prepared to discuss your previous roles in medical communications. Highlight specific projects you've managed, focusing on how you ensured timely delivery and budget adherence. This will demonstrate your capability to take ownership of client programmes.
✨Demonstrate Leadership Skills
As a Senior Account Manager, mentoring junior team members is key. Share examples of how you've guided others in their career development or provided constructive feedback. This shows that you're not just a manager but also a leader.
✨Prepare for Problem-Solving Scenarios
Expect questions about challenges you've faced in project delivery. Think of specific instances where you identified potential issues and the solutions you implemented. This will illustrate your proactive approach and decision-making skills.
✨Stay Informed About Industry Trends
Research current trends in medical communications and be ready to discuss them. Showing that you understand the competitive landscape and can make informed recommendations will set you apart as a knowledgeable candidate.
