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For Companies At a Glance
- Tasks: Lead a team in delivering exceptional service at The Lobby Restaurant.
- Company: Join The Peninsula London, a luxury hotel known for its outstanding hospitality.
- Benefits: Enjoy competitive pay, service charge, and attractive perks.
- Why this job: Be part of a prestigious team creating memorable guest experiences in a vibrant setting.
- Qualifications: 1+ year experience in luxury F&B, with hospitality certifications preferred.
- Other info: Opportunity to grow in a high-profile environment with ongoing training.
The predicted salary is between 36000 - 60000 £ per year.
The Peninsula London is pleased to announce that we are seeking a Food and Beverage Supervisor - The Lobby to work within our Lobby Restaurant overseeing a team of F&B Attendants and reporting to the Lobby Director. The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service offering at the highest level; which our guests have become accustomed to and that is synonymous with our brand.
This position will have a great passion for service and be able to translate this into a special guest experience through a hands-on approach and training a motivated team. An exceptional opportunity to join our high-profile flagship hotel in London.
Market-leading remuneration, service charge, and attractive benefits
Join our award-winning group, working alongside a highly experienced team.
Key Accountabilities
- Responsible for all activities relating to service within the Lobby and assisting the Lobby Director with the day-to-day management.
- Understand, follow and supervise the sequence of service standards.
- With excellent knowledge of food and beverage items, you will also ensure training of the team and memorable guest experiences.
- Attend any required training and meetings and support with the roster management to allow colleagues to attend activities, training, and meetings.
General Requirements
- Good knowledge of food and beverage with an emphasis on wines.
- Experience of 1 year or more within the food and beverage department in a luxury hotel.
- Hospitality recognized training certifications/qualifications.
- Friendly and positive with a flexible approach and confidence to guide a team.
- Ability to work under pressure.
We are delighted to receive your CV and will liaise with suitable candidates directly.
Contact Detail:
The Hongkong and Shanghai Hotels, Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor - The Lobby Restaurant
✨Tip Number 1
Familiarise yourself with The Peninsula's brand values and service standards. Understanding what makes their Lobby experience unique will help you demonstrate your alignment with their expectations during any discussions.
✨Tip Number 2
Network with current or former employees of The Peninsula London, especially those in the F&B department. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview.
✨Tip Number 3
Brush up on your knowledge of food and beverage, particularly wines, as this is a key requirement for the role. Being able to discuss specific items confidently can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your leadership skills and ability to train a team. Think of examples from your past experiences where you've successfully guided a team under pressure, as this will resonate well with the hiring managers.
We think you need these skills to ace F&B Supervisor - The Lobby Restaurant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Food and Beverage Supervisor at The Peninsula London. Highlight your relevant experience in your application to show how you can contribute to their high standards.
Tailor Your CV: Customise your CV to reflect your experience in the food and beverage industry, particularly in luxury settings. Emphasise any supervisory roles you've held and your knowledge of food and beverage, especially wines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service and your ability to create memorable guest experiences. Mention specific examples from your past roles that demonstrate your hands-on approach and leadership skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Hongkong and Shanghai Hotels, Limited
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing exceptional service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Your Knowledge of Food and Beverage
Be prepared to discuss your understanding of food and beverage items, especially wines. You might be asked about pairings or trends in the industry, so brush up on your knowledge before the interview.
✨Highlight Your Leadership Skills
As a supervisor, you'll need to guide and motivate your team. Share instances where you've successfully trained or led a team, focusing on your hands-on approach and ability to work under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in the restaurant environment. Think about challenges you've faced in the past and how you resolved them, particularly in high-pressure settings.
