Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Troubleshoot and provide technical support for Mimaki products while ensuring customer satisfaction.
- Company: Join Hybrid Services Ltd, the exclusive distributor for Mimaki in the UK & Ireland.
- Benefits: Enjoy a full-time role with opportunities for travel and hands-on experience.
- Why this job: Be part of a creative team that combines technology and innovation to drive success.
- Qualifications: Must have technical support skills, a driving license, and strong communication abilities.
- Other info: Knowledge of Mimaki products is a plus; relevant certifications are desirable.
The predicted salary is between 28800 - 48000 £ per year.
Hybrid Services Ltd is the exclusive UK & Ireland distributor for Mimaki, offering the highest levels of service & support for Mimaki's range of printers, cutters, software, and ink. The company focuses on combining creative talents with innovative printing, cutting, and software technologies to ensure long-term success. Hybrid is committed to providing outstanding quality products matched by exceptional customer service and support.
This is a full-time Field Services Engineer. The Field Services Engineer will be responsible for troubleshooting, providing technical support, conducting preventive maintenance, and delivering exceptional customer service for Mimaki's products. The role involves working closely with clients to ensure the efficient operation and maintenance of Mimaki printing, cutting, and software technologies. You will be required to travel around the UK and there will be occasions when you will need to stay away overnight.
Qualifications:
- Field Service and Technical Support skills
- A full Driving License
- Ability to work alone and as part of a Team
- Troubleshooting expertise
- Strong customer service and communication skills
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of Mimaki products is an advantage
- Relevant technical certifications or qualifications are desirable.
Contact Detail:
Hybrid Services Ltd (Mimaki Distributor - UK & Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with Mimaki products and technologies. Understanding their range of printers, cutters, and software will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your troubleshooting skills during networking opportunities. Engage with professionals in the field and share your experiences in resolving technical issues, as this can set you apart from other candidates.
✨Tip Number 3
Prepare for potential travel requirements by showcasing your flexibility and willingness to stay away overnight. This shows that you are committed to providing exceptional service, which is crucial for a Field Services Engineer.
✨Tip Number 4
Practice your customer service skills in real-life scenarios. Whether through role-playing or volunteering, demonstrating your ability to communicate effectively under pressure will be beneficial in the interview process.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Field Services Engineer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in field service or technical support roles. Include specific examples of troubleshooting and customer service scenarios that demonstrate your expertise.
Showcase Technical Skills: If you have knowledge of Mimaki products or relevant technical certifications, make sure to mention these prominently in your application. This will help you stand out as a candidate who is already familiar with the company's offerings.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working for Hybrid Services Ltd and how you can contribute to their success.
How to prepare for a job interview at Hybrid Services Ltd (Mimaki Distributor - UK & Ireland)
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise, especially in troubleshooting and providing support. Be prepared to discuss specific examples of how you've resolved issues in the past, particularly with similar products or technologies.
✨Demonstrate Customer Service Excellence
Since the role involves a lot of client interaction, be ready to share experiences where you provided exceptional customer service. Discuss how you handled difficult situations and ensured customer satisfaction.
✨Familiarise Yourself with Mimaki Products
Research Mimaki's range of printers, cutters, and software before the interview. Understanding their products will not only impress the interviewers but also help you answer questions more effectively.
✨Prepare for Travel and Flexibility Questions
As the role requires travel and occasional overnight stays, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences that demonstrate your adaptability in similar situations.
