Principal Strategist Customer Centric Transformation
Principal Strategist Customer Centric Transformation

Principal Strategist Customer Centric Transformation

London Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and mentor UX teams while guiding cross-functional projects in a dynamic environment.
  • Company: Ascendion is a top provider of AI-first software engineering services for Global 2000 clients.
  • Benefits: Enjoy remote/hybrid work options, a vibrant culture, and a commitment to community service.
  • Why this job: Join a forward-thinking team focused on innovation and inclusivity in technology.
  • Qualifications: 15+ years in UX or design strategy with 5+ years in leadership; expertise in banking or fintech required.
  • Other info: We have a referral policy and 30+ offices across the U.S.

The predicted salary is between 72000 - 108000 £ per year.

We are urgently looking for an Principal Experience Strategist to join our Device Intelligence team. The ideal candidate will have proven experience with 15+ years in UX, research, or design strategy, including 5+ years in a leadership role guiding cross-functional teams and client relationships.

  • A track record of leading and mentoring UX teams raising the bar on clarity, critical thinking, and craft.
  • Expertise in banking or fintech domains, including trust patterns, regulatory compliance, and accessibility in regulated spaces.

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.

Principal Strategist Customer Centric Transformation employer: Ascendion

Ascendion is an exceptional employer, offering a dynamic work culture that prioritises innovation and inclusivity. With a commitment to employee growth, we provide ample opportunities for professional development and mentorship, particularly in the rapidly evolving fields of AI and fintech. Our flexible remote/hybrid work options, combined with a vibrant office environment, ensure that our team members can thrive both personally and professionally while making a meaningful impact in the technology landscape.
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Contact Detail:

Ascendion Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Principal Strategist Customer Centric Transformation

✨Tip Number 1

Network with professionals in the banking and fintech sectors. Attend industry events, webinars, or meetups to connect with potential colleagues and learn about the latest trends in customer-centric transformation.

✨Tip Number 2

Showcase your leadership experience by sharing specific examples of how you've guided cross-functional teams in previous roles. Highlight any successful projects that demonstrate your ability to mentor and elevate team performance.

✨Tip Number 3

Familiarise yourself with the latest regulatory compliance standards in the fintech space. Being knowledgeable about trust patterns and accessibility will set you apart as a candidate who understands the complexities of the industry.

✨Tip Number 4

Engage with our company culture by following us on social media and participating in discussions. This will not only give you insights into our values but also help you tailor your approach when you apply through our website.

We think you need these skills to ace Principal Strategist Customer Centric Transformation

UX Design
Research Methodologies
Design Strategy
Leadership Skills
Cross-Functional Team Management
Client Relationship Management
Mentoring and Coaching
Critical Thinking
Craftsmanship in Design
Banking Domain Knowledge
Fintech Expertise
Regulatory Compliance Understanding
Accessibility Standards
AI Integration in Design
Innovation Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 15+ years of experience in UX, research, or design strategy. Emphasise your leadership roles and any specific achievements that demonstrate your ability to guide cross-functional teams.

Craft a Compelling Cover Letter: In your cover letter, address your expertise in the banking or fintech domains. Discuss how your experience aligns with the company's focus on trust patterns, regulatory compliance, and accessibility.

Showcase Leadership Experience: Provide examples of how you have led and mentored UX teams in the past. Highlight specific instances where you raised the bar on clarity, critical thinking, and craft within your teams.

Research Ascendion: Familiarise yourself with Ascendion's mission and values, especially their commitment to AI-first technology and an inclusive workforce. Mention this understanding in your application to show your genuine interest in the company.

How to prepare for a job interview at Ascendion

✨Showcase Your Leadership Experience

With 5+ years in a leadership role, it's crucial to highlight your experience guiding cross-functional teams. Prepare specific examples of how you've mentored UX teams and improved their performance, focusing on clarity and critical thinking.

✨Demonstrate Domain Expertise

Given the emphasis on banking or fintech, be ready to discuss your knowledge of trust patterns, regulatory compliance, and accessibility. Share relevant projects where you navigated these areas successfully.

✨Prepare for Behavioural Questions

Expect questions that assess your problem-solving skills and ability to handle challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses, particularly around past experiences in UX strategy.

✨Align with Company Values

Ascendion values an inclusive workforce and community service. Research their culture and be prepared to discuss how your personal values align with theirs, showcasing your commitment to building technology that serves communities.

Principal Strategist Customer Centric Transformation
Ascendion
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  • Principal Strategist Customer Centric Transformation

    London
    Full-Time
    72000 - 108000 £ / year (est.)

    Application deadline: 2027-06-07

  • A

    Ascendion

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