Assistant Games Manager

Assistant Games Manager

Kingston upon Thames Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Games Manager in daily operations and ensure targets are met.
  • Company: Join HB Leisure, a global leader in skill games across 100+ theme parks.
  • Benefits: Enjoy competitive salary, 28 days holiday, and fantastic perks like gym discounts.
  • Why this job: Experience amazing locations worldwide while developing your career in a fun environment.
  • Qualifications: Great communication skills, sales motivation, and some experience in customer service or management.
  • Other info: Full-time role with opportunities for travel and personal growth.

The predicted salary is between 24000 - 36000 Β£ per year.

HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries.

As an Assistant Games Manager, you will be responsible for supporting the Games Manager with the running of the games either stand alone or at one of our partner parks, ensuring budgeted targets are achieved and operating standards are adhered to. To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.

In return we will offer you:

  • Competitive Salary
  • Long Service Award Scheme
  • Recommend A Friend Bonus (T's & C's apply)
  • 28 days holiday (including bank holidays per annum)
  • Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations

Responsibilities include but are not limited to:

  • Assisting the Games Manager with the day to day operations of our Games.
  • Assisting with maintaining a safe work environment for our team members
  • Assisting with the recruiting and training a highly-motivated team to reach daily sales targets
  • Providing world-class guest service to our park guests

Person Specification:

  • Have great guest service and communication skills and a positive, outgoing personality
  • Be willing to learn the art of sales and motivated to reach daily sales targets
  • Be honest, reliable, responsible individuals with a strong work ethic
  • Be able to demonstrate a high-level of attention to detail
  • Be available full time. Including weekdays, weekends, and holidays.
  • Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
  • Be able to stay productive during slower business hours and when working alone
  • Have reliable transportation
  • Be able to follow instructions and comply with ALL company standards.
  • Experience in amusement games at supervisor level.
  • Team management or supervisor skills
  • You will be self-directed and highly motivated
  • Sales Experience of 1 year (Desirable)
  • Customer Service of 1 year (Desirable)

Assistant Games Manager employer: HB Leisure Careers

At HB Leisure, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. As an Assistant Games Manager, you'll enjoy competitive salaries, a comprehensive benefits package including access to a Private GP and gym discounts, and the unique opportunity to travel to stunning locations worldwide while developing your career in the exciting world of amusement games.
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Contact Detail:

HB Leisure Careers Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Games Manager

✨Tip Number 1

Familiarise yourself with the latest trends in the amusement and gaming industry. Understanding what makes a game successful can help you stand out during interviews, as you'll be able to discuss relevant topics and demonstrate your passion for the field.

✨Tip Number 2

Network with professionals in the amusement sector. Attend industry events or join online forums where you can connect with current employees at HB Leisure or similar companies. This can provide you with insider knowledge and potentially lead to referrals.

✨Tip Number 3

Prepare to showcase your customer service skills. Since providing world-class guest service is a key responsibility, think of examples from your past experiences where you excelled in this area. Be ready to share these stories during your interview.

✨Tip Number 4

Demonstrate your ability to work under pressure. The role requires maintaining high standards even during busy periods. Consider discussing any previous experiences where you successfully managed stress or tight deadlines, as this will highlight your suitability for the role.

We think you need these skills to ace Assistant Games Manager

Guest Service Skills
Communication Skills
Sales Skills
Team Management
Attention to Detail
Reliability
Strong Work Ethic
Problem-Solving Skills
Ability to Follow Instructions
Self-Motivation
Time Management
Ability to Work Independently
Physical Stamina
Experience in Amusement Games
Training and Recruiting Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Emphasise any previous roles in the amusement or entertainment industry, especially if you have supervisory experience.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to meet sales targets. Mention specific examples of how you've contributed to team success in past roles.

Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and reliability. These are key traits the company is looking for, so make sure they stand out.

Follow Application Instructions: Carefully read the job posting for any specific application instructions. Ensure you submit all required documents and adhere to any guidelines provided by the company.

How to prepare for a job interview at HB Leisure Careers

✨Showcase Your Guest Service Skills

As an Assistant Games Manager, you'll need to demonstrate excellent guest service skills. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively.

✨Highlight Your Team Management Experience

Since the role involves assisting with team management, be ready to discuss your previous experience in leading or training teams. Share specific instances where you motivated your team to achieve sales targets.

✨Demonstrate Your Sales Motivation

The company values individuals who are motivated to reach sales targets. Be prepared to talk about your sales experience and how you have successfully met or exceeded targets in the past.

✨Emphasise Attention to Detail

Attention to detail is crucial in this role. Think of examples where your attention to detail made a difference in your work, whether it was in maintaining safety standards or ensuring operational efficiency.

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