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- Tasks: Support the Games Manager in daily operations and ensure targets are met.
- Company: Join HB Leisure, a global leader in skill games across 100+ theme parks.
- Benefits: Enjoy competitive salary, 28 days holiday, and fantastic perks like gym discounts.
- Why this job: Experience amazing locations worldwide while developing your career in a fun environment.
- Qualifications: Great communication skills, sales motivation, and some experience in customer service or management.
- Other info: Full-time role with opportunities for travel and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries.
As an Assistant Games Manager, you will be responsible for supporting the Games Manager with the running of the games either stand alone or at one of our partner parks, ensuring budgeted targets are achieved and operating standards are adhered to. To work within given budget constraints whilst pursuing maximum operating efficiency and profitability.
In return we will offer you:
- Competitive Salary
- Long Service Award Scheme
- Recommend A Friend Bonus (T's & C's apply)
- 28 days holiday (including bank holidays per annum)
- Fantastic Benefits Package including access to your own Private GP, Gym discounts, big savings on high street retailers and much more!
- Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world’s most amazing locations
Responsibilities include but are not limited to:
- Assisting the Games Manager with the day to day operations of our Games.
- Assisting with maintaining a safe work environment for our team members
- Assisting with the recruiting and training a highly-motivated team to reach daily sales targets
- Providing world-class guest service to our park guests
Person Specification:
- Have great guest service and communication skills and a positive, outgoing personality
- Be willing to learn the art of sales and motivated to reach daily sales targets
- Be honest, reliable, responsible individuals with a strong work ethic
- Be able to demonstrate a high-level of attention to detail
- Be available full time. Including weekdays, weekends, and holidays.
- Be able to lift 20lbs and be able to stand for up to 8 hours (or more if given/qualified for over-time hours)
- Be able to stay productive during slower business hours and when working alone
- Have reliable transportation
- Be able to follow instructions and comply with ALL company standards.
- Experience in amusement games at supervisor level.
- Team management or supervisor skills
- You will be self-directed and highly motivated
- Sales Experience of 1 year (Desirable)
- Customer Service of 1 year (Desirable)
Contact Detail:
HB Leisure Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Games Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the amusement and gaming industry. Understanding what attracts guests to games can give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of HB Leisure. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your experience in customer service and sales. Be ready to share specific examples of how you've successfully met targets or improved guest experiences in previous roles.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've motivated a team or handled challenges in a supervisory role. This will demonstrate your readiness for the Assistant Games Manager position.
We think you need these skills to ace Assistant Games Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Emphasise any previous roles in the amusement or entertainment industry, especially if you have supervisory experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your ability to meet sales targets. Mention specific examples of how you've contributed to team success in past roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and reliability. These are key traits the company is looking for, so make sure they stand out.
Follow Application Instructions: Carefully read the job posting for any specific application instructions. Ensure you submit all required documents and adhere to any guidelines provided by the company.
How to prepare for a job interview at HB Leisure Careers
✨Showcase Your Guest Service Skills
As an Assistant Games Manager, you'll need to demonstrate excellent guest service skills. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively.
✨Highlight Your Team Management Experience
Since the role involves assisting with team recruitment and training, be ready to discuss your previous experience in managing or supervising teams. Share specific instances where you motivated your team to achieve sales targets.
✨Demonstrate Your Sales Motivation
The company values individuals who are motivated to reach daily sales targets. Be prepared to talk about your sales experience, how you achieved targets in the past, and your strategies for driving sales in a competitive environment.
✨Emphasise Attention to Detail
Attention to detail is crucial in this role. Think of examples where your attention to detail made a significant impact on operations or guest satisfaction. This will show that you understand the importance of maintaining high standards.
