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- Tasks: Coordinate ocean exports, track shipments, and resolve customer service issues.
- Company: Join a leading organisation in shipping and packing services for international customers.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Be the key contact for customers and make an impact in global trade.
- Qualifications: Experience in ocean export operations and strong communication skills required.
- Other info: Full-time role, Monday to Friday, based in Bristol.
The predicted salary is between 28000 - 32000 £ per year.
Paying between £28,000 and £32,000 per year, depending on experience. Monday to Friday, 9am - 5:30pm. Based in Bristol, Avonmouth.
We are working with a leading organisation who provide top-class shipping and packing services to overseas customers. They are seeking to recruit an experienced Ocean Export Coordinator to join their busy team. The successful candidate will be the main point of contact for customers, supporting them throughout the international export process.
We require an experienced Ocean Export Operator, who will be responsible for handling all elements of FCL and LCL shipments.
Duties and Responsibilities of the Ocean Export Coordinator:
- Liaising with shipping lines to track shipments and keep customers informed.
- Communicating with import agents to organise customs clearance and confirm delivery.
- Working with other departments such as the transport and warehouse teams to ensure seamless communication.
- Producing invoices and passing over to accounts for invoicing.
- Export customs entries using HMRC CDS customs system.
- Resolving any customer service issues which may arise.
Ocean Export Coordinator in Bristol employer: First Choice Staff
Contact Detail:
First Choice Staff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ocean Export Coordinator in Bristol
✨Tip Number 1
Familiarise yourself with the key players in the shipping industry, especially those related to ocean exports. Understanding the roles of shipping lines and customs agents will help you communicate effectively during the interview.
✨Tip Number 2
Brush up on your knowledge of FCL (Full Container Load) and LCL (Less than Container Load) shipments. Being able to discuss these concepts confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare examples of how you've resolved customer service issues in the past. This will showcase your problem-solving skills and ability to handle pressure, which are crucial for the Ocean Export Coordinator position.
✨Tip Number 4
Network with professionals in the logistics and shipping sectors. Engaging with industry contacts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Ocean Export Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ocean export operations, including handling FCL and LCL shipments. Use specific examples to demonstrate your skills in liaising with shipping lines and managing customs clearance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the shipping industry and your understanding of the role. Mention your experience with customer service and how you can resolve issues effectively, as this is crucial for the position.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are essential for liaising with various departments and ensuring smooth operations in the export process.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is vital in the logistics industry.
How to prepare for a job interview at First Choice Staff
✨Know Your Shipping Terms
Familiarise yourself with key shipping terms and processes, especially FCL and LCL shipments. Being able to discuss these confidently will show your expertise and understanding of the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've successfully resolved customer service issues in the past. This role requires strong communication skills, so showcasing your ability to handle customer queries effectively is crucial.
✨Research the Company
Understand the organisation's services and their position in the market. Knowing about their shipping and packing services will help you tailor your answers and demonstrate genuine interest in the company.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as an Ocean Export Coordinator, such as dealing with shipment delays or customs issues. Practising your responses will help you feel more confident during the interview.
