Go To Market Manager - 12 month FTC

Full / part time : Full Time 12 month FTC

Business area : Go To Market & Media Team (Marketing Department)

Location : Flexible working, with office based in Uxbridge

A bit about giffgaff

Do you want to join a telecoms company that’s up to good? At giffgaff we do mobile differently. We call out the bad and find a better way. We’re laser-focused on flexibility, value and mutual good.

And we’re so proud to be a certified B Corp. This means we've joined a network of more than 1,000 UK companies, who want to make a positive impact on people and the planet. Working at giffgaff is something you could be proud of too.

You’ll get the best of both worlds, the energy and fast pace of giffgaff, plus all the benefits that come with being part of our parent company, Virgin Media O2.

Our business model is unique. We work with our members (our customers) to understand their needs in all areas of the business. We love this highly collaborative approach. Over the past few years our member base has grown steadily, and we’re still going. We’re always looking to acquire new members, and to do that we need the best people in our team.

Our bright and modern gaff is in Uxbridge, in leafy West London. But if commuting isn’t your favourite, this role can be hybrid or work from home, or anywhere in between. If you like coming in, you’ll always find some office buddies. We only ask that you come in twice a month for a Marketing Day and Company Day. And if you like big occasions, we really bring the office to life monthly for our themed culture days. Plus all our giffgaffers come together at our legendary giffgaff summer, birthday and Christmas celebrations.

The role and the team

Reporting to the Head of Go To Market and Media, this function sits within the broader Marketing Strategy and Planning Team. This wider team is responsible for surfacing a deeper understanding of our brand, our target audiences, and our position within the whole market to inform the wider business strategy, and our specific function delivers key production, promotion and campaign launches to market with all of this context in mind.

You’ll play an important driving role in the alignment and close collaboration between marketing, commerce, product, legal.

Key responsibilities:

• Ownership of Go To Market plans for day-to-day launches across Marketing and Commerce, working closely with Phones, Product, Proposition, Brand and Legal.
• Support the Head of Go To Market Lead & Media on execution of go to market strategies across the big/new product launches or promotional events
• Maintaining a clear and actionable monthly channel tracker, holding stakeholders to account to input their channel updates
• Facilitating a collaborative weekly working group between Marketing, Commerce and Experience, and the sharing of meeting notes after each meeting.
• Champion for well articulated Customer Decision Journeys for campaigns, launches and promotions
• Support Phones Team in their relationship management of Phone Vendors with quarterly marketing updates
• Own the Phone Vendor approvals process for all creative and content

Skills, experience and attitudes:

• Experience within either a broad or specialised marketing/product management role
• An appetite to learn about all areas of the business (beyond the team you’re in)
• Collaborative and curious. Willing to work closely with many stakeholders to maximise opportunities and find better ways to get things done
• Highly organised and able to work across multiple projects and workstreams independently and collaboratively
• Flexible and confident to work in a fast-paced and highly engaged environment

Preferable :

• Experience specifically in go to market
• Experience within connectivity

Who you’ll work with:

• Marketing – Media, Brand, Insights, Social, PR, Community, Help
• Commerce + Product – Handsets/Hardware, Proposition, Offline Acquisition, UX & Content, Product Managers, CRM
• Legal – The best humans you’ll ever meet

Perks:

• Flexible/hybrid working
• Office space (Uxbridge) whenever you need it. Including free breakfast (cereal and fruit)
• A buzzing work culture – Book clubs, culture days, weekly hybrid HIIT and Yoga classes and more
• Your birthday off
• Swap your Bank Holidays

Our commitment to equity, diversity and inclusion

At giffgaff we want to challenge the old way of doing things. People, and the way they work, define our culture and we encourage everyone to bring their whole selves to the gaff. That's why we believe in creating an equitable, fairer, more inclusive business that champions different ideas and perspectives. We may be sort-of-small but we're big on that caring, sharing thing & strive to create a supportive culture.

As a lean organisation, our team is built of a diverse, spirited range of people who are multi-skilled, highly motivated and flexible.

In return for your outstanding efforts, you'll be rewarded with a competitive salary and excellent benefits. We believe that hard work should be supported and recognised.

If this sounds like you, we’d love to hear from you.

Next Steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a chat with our recruiter and 2x zoom interviews with the team.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

We want to ensure all candidates have every opportunity to shine. Please let us know if there is anything we can do to make sure the assessment process works for you.

Thanks for your patience and for showing an interest in joining the giffgaff family.