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For Companies At a Glance
- Tasks: Serve customers, take orders, and keep the dining area tidy in a vibrant setting.
- Company: Join Eataly, a global hub celebrating Italian culture through food and community.
- Benefits: Enjoy flexible hours, free meals, discounts, and wellness support.
- Why this job: Be part of a dynamic team sharing Italy's flavours while gaining valuable experience.
- Qualifications: Experience in quick service, strong communication skills, and availability for flexible shifts.
- Other info: Opportunities for career growth and global roles within Eataly.
Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather.
As a Team Member you will be working in our Quick Service area. Located on the ground floor of our Liverpool Street location, the Quick Service Restaurant department is divided into Piazza (where we serve pizza by the slice, salads, and pasta), and Grand Bar (our café). You will be providing great customer service, taking orders, processing payments, ensuring the seating area is always clean and tidy, and serving food. This is a front of house role and won’t require you to work in our kitchens.
WHAT YOU WILL BE DOING...
- Working at the tills taking customers' drinks and food orders, serving customers in a polite and friendly manner and processing cash and card payments.
- Portioning and packaging bread for sale.
- Ensure that seating areas are always clean and tidy, and replenishing cutlery and condiments as needed.
- Replenish products in our displays and ensuring accuracy of price and ingredients.
Requirements
- Previous experience in busy quick service establishment.
- Strong communication skills and ability to keep calm under pressure.
- Previous experience working with handling payments.
- Availability for a minimum of 30 hours per week.
- Availability to work flexibly between 6am and 11pm as we cannot offer set shifts or days off.
- Right to work in the UK.
- Fluent in English.
THE PERKS OF BEING AN EATALIAN...
- Tronc Scheme.
- 30-day holiday allowance that increases with the length of service (pro-rata).
- Free meal on shift.
- Internal career progression and global opportunities across the Eataly stores.
- 20% employee discount across retail, bars, and restaurants.
- Discounted Gym memberships.
- WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
- MyEataly - our own benefit portal offering you free discounts, rewards, and cashback programs.
- "Refer a Friend" and earn up to £300 per person.
- Cycle to work scheme.
- No interest technology loans.
- Employee assistance program.
- And much more available through our benefits platform.
Team Member - Liverpool Street, London employer: Eataly
Contact Detail:
Eataly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Liverpool Street, London
✨Tip Number 1
Familiarise yourself with Eataly's offerings and values. Understanding their mission to share Italian culture through food will help you connect with the team during your interview and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Highlight your previous experience in busy quick service environments. Be ready to share specific examples of how you've handled high-pressure situations, as this role requires strong communication skills and the ability to stay calm while serving customers.
✨Tip Number 3
Demonstrate your flexibility and availability. Since the position requires working various shifts between 6am and 11pm, make sure to express your willingness to adapt to the schedule and your commitment to fulfilling the 30-hour work week.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Eataly places a strong emphasis on providing exceptional guest experiences, so think about how you can convey your approach to customer service and how you would contribute to creating a welcoming environment.
We think you need these skills to ace Team Member - Liverpool Street, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Tailor your application to highlight relevant experience in customer service and quick service establishments.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in busy environments. Emphasise your communication skills and ability to work under pressure, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Eataly and how you align with their mission of sharing Italian culture. Mention specific experiences that demonstrate your customer service skills and flexibility in working hours.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a front-of-house role.
How to prepare for a job interview at Eataly
✨Show Your Passion for Customer Service
Eataly values great customer service, so be sure to express your enthusiasm for helping customers. Share examples from your previous experience where you went above and beyond to ensure a positive guest experience.
✨Demonstrate Your Ability to Work Under Pressure
Since this role involves working in a busy quick service environment, prepare to discuss how you handle stressful situations. Provide specific examples of times when you successfully managed multiple tasks while maintaining a calm demeanour.
✨Familiarise Yourself with Eataly's Offerings
Take some time to learn about Eataly's menu and the different areas within the Liverpool Street location. Being knowledgeable about their products will show your genuine interest in the company and help you answer questions more effectively.
✨Be Ready to Discuss Flexibility
The job requires availability for various shifts between 6am and 11pm. Be prepared to discuss your flexibility and willingness to adapt to the needs of the team, as this is crucial for success in the role.
