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- Tasks: Install, service, and repair hot and cold beverage equipment across London.
- Company: Join a leading supplier of innovative beverage solutions in the UK.
- Benefits: Enjoy a competitive salary, company vehicle, and 24 days holiday plus bank holidays.
- Why this job: Be part of a supportive team focused on sustainability and customer excellence.
- Qualifications: Strong mechanical and electrical skills; experience in field service is a plus.
- Other info: Monday to Friday schedule with opportunities for career development.
The predicted salary is between 32000 - 42000 £ per year.
A fantastic opportunity has arisen to join a respected and expanding company with a strong commitment to innovation and customer excellence. Our client is a leading supplier of beverage solutions in the UK, with a growing customer base across Europe and the Middle East. Their continued success is built on five key strengths:
- High-quality, aromatic coffees and teas
- Natural, healthy juice selections
- Innovative and high-performance beverage dispensing systems
- A dedicated, knowledgeable in-house service team
- Strong focus on sustainability and continuous product innovation
The Role: As a Field Service Engineer, you'll play a key part in delivering exceptional service and technical support to customers across London and the surrounding areas. Responsibilities include:
- Visiting customer sites to install, service, maintain and repair beverage equipment
- Working with a range of machines, including bean-to-cup, espresso coffee machines, and juice dispensers
- Diagnosing and resolving mechanical and electrical faults
- Accurately completing all relevant service documentation
- Acting as a brand ambassador by providing first-class customer service
Requirements:
- Previous experience in a field service engineer role
- Strong mechanical and electrical skills
- Excellent communication and customer service abilities
- Experience within the coffee, juice, or HORECA sector is desirable but not essential
Whats On Offer:
- £38,000 - £42,000 basic salary (based on experience and skill set)
- Company vehicle
- Monday to Friday schedule - no weekends
- 24 days holiday + 8 bank holidays
- Opportunities for career development, training, and upskilling within a supportive and innovative environment
Contact: Sophie Simmonds
Reference: SS/94196
If your application is successful, we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful.
Field Service Engineer in North West London employer: Cavendish Maine
Contact Detail:
Cavendish Maine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in North West London
✨Tip Number 1
Familiarise yourself with the specific beverage equipment mentioned in the job description, such as bean-to-cup and espresso machines. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the coffee and beverage industry. Attend local events or join online forums to connect with others who may have insights or even referrals for the Field Service Engineer position.
✨Tip Number 3
Prepare to discuss your previous field service experience in detail. Be ready to share specific examples of how you've diagnosed and resolved mechanical or electrical faults, as this will showcase your problem-solving skills.
✨Tip Number 4
Research the company’s commitment to sustainability and innovation. Being able to speak about their values and how you align with them can set you apart as a candidate who truly understands their mission.
We think you need these skills to ace Field Service Engineer in North West London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Field Service Engineer. Emphasise your mechanical and electrical skills, and any previous roles in the coffee, juice, or HORECA sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and technical support. Mention specific examples of how you've successfully resolved issues in previous roles to demonstrate your problem-solving abilities.
Highlight Relevant Skills: In your application, clearly outline your communication skills and ability to work independently. These are crucial for a Field Service Engineer who will be visiting customer sites.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Cavendish Maine
✨Showcase Your Technical Skills
As a Field Service Engineer, you'll need strong mechanical and electrical skills. Be prepared to discuss your previous experiences in diagnosing and resolving faults, and if possible, bring examples of how you've successfully tackled similar challenges in the past.
✨Demonstrate Customer Service Excellence
This role requires you to act as a brand ambassador. Highlight your communication skills and any previous customer service experiences. Share specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with the Equipment
Research the types of beverage equipment the company uses, such as bean-to-cup and espresso machines. Showing that you have knowledge about their products will demonstrate your genuine interest in the role and the company.
✨Emphasise Your Adaptability
Field service roles often require flexibility and quick thinking. Prepare to discuss situations where you've had to adapt to unexpected challenges or changes in your work environment, showcasing your problem-solving abilities.
