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- Tasks: Lead back of house operations in a high-performing retail store.
- Company: Join a globally recognised food retailer known for exceptional customer service.
- Benefits: Enjoy a competitive salary, 12% annual bonus, and a supportive work culture.
- Why this job: Be part of a people-centric team focused on internal development and employee well-being.
- Qualifications: Retail experience with a knack for operational management and team leadership.
- Other info: Shifts range from 6am to 8pm, offering flexibility in your work schedule.
The predicted salary is between 19800 - 46200 £ per year.
This food and multi-product retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and everything it does centres around offering exceptional customer service standards in its stores. The company has a long history for being a people centric culture, which focuses on employee well-being and doing what is right for the team. They are focused on internal development, bringing talent through the ranks and have a track record of developing from within. This organisation continues to perform exceptionally well and are beating sales expectation year on year.
The role of night manager will oversee all back of house functions within a store that has a turnover in excess of £56 million per year. You’ll be part of a management team who focus on replenishment, range reviews, promotional merchandising management, health and safety and store administration. This role would suit a manager who enjoys the operational aspects of running a business retail unit.
The ideal candidate will come from a retail background and have had exposure to working in a back of house environment or will enjoy the operational side of retail. You’ll be an experienced people manager who has a natural leadership style that can motivate their team to deliver the world class store standards.
In return they are looking to pay a salary of up to £33,000. You will also benefit from a 12% annual bonus. The working pattern for the role is eight hour shifts starting as early as 6am, finishing as late as 8pm.
Operations Manager employer: RHR
Contact Detail:
RHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the company's customer service ethos. Since they are customer obsessed, demonstrating your understanding of exceptional service standards during any discussions will show that you align with their values.
✨Tip Number 2
Highlight your experience in managing teams and operations within a retail environment. Be prepared to share specific examples of how you've motivated your team and improved operational efficiency in previous roles.
✨Tip Number 3
Research the company's internal development programmes. Showing that you're interested in growing within the company and contributing to its people-centric culture can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your knowledge of back of house functions and how they contribute to overall store performance. Being able to articulate your understanding of replenishment, health and safety, and merchandising will demonstrate your readiness for the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the company's ethos of being customer obsessed and its focus on employee well-being. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise your retail background and any experience in back of house operations. Use specific examples to demonstrate your operational skills and people management abilities.
Tailor Your CV: Customise your CV to highlight experiences that relate directly to the role of Operations Manager. Focus on achievements in replenishment, merchandising, and team leadership to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for exceptional customer service and operational excellence. Make sure to express your enthusiasm for contributing to the company's success.
How to prepare for a job interview at RHR
✨Show Your Customer Obsession
Since the company prides itself on being customer obsessed, be prepared to discuss how you've prioritised customer service in your previous roles. Share specific examples of how you’ve gone above and beyond to meet customer needs.
✨Demonstrate Leadership Skills
As an Operations Manager, you'll need to showcase your leadership style. Talk about your experience in managing teams, motivating staff, and how you handle conflicts or challenges within a team setting.
✨Highlight Operational Experience
Make sure to emphasise your background in retail operations, especially any experience you have in back of house functions. Discuss your familiarity with replenishment processes, health and safety standards, and store administration.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of situations where you had to make quick decisions under pressure and how you ensured operational efficiency.
