Contact Centre Coordinator Customer Services

Epsom Support Centre | Service Centre | Permanent | Full Time Nuffield Health is the charity that\’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we\’ll do whatever it takes to look after the UK\’s wellbeing. It starts with passion and commitment to quality. If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK\’s leading Healthcare Charity. We\’re recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis. As a Contact Centre Coordinator , you\’ll bring excellent verbal communication skills and a positive, proactive customer-focused attitude. As a Contact Centre Coordinator, you will: Make good use of a variety of channels, including calls, emails, live chat and social media Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm) Deliver excellent customer service, every time. Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required. Helping you feel good. That\’s why we\’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.