Senior Configuration Analyst

Contract ServiceNow CMDB Analyst

Remote (UK), £450 per day, Initial 3-month contract

You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners and service leads, you’ll run discovery, service mapping and portfolio management that unlocks reliable data for Ops, SecOps and Finance.

What you’ll do

• Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard.
• Drive Discovery and Service Mapping across on-prem and cloud estates.
• Lead remote workshops, translate requirements into clear blueprints.
• Set data-quality rules, monitor CMDB health, resolve source conflicts.
• Coach delivery squads during sprints, sharing ServiceNow best practice.*

What you’ll bring

• Deep ServiceNow CMDB/CSDM delivery track-record (Discovery, Service Mapping, APM, SPM).
• Solid grasp of ITIL v3/4 and SACM governance.
• Broad infra insight – servers, networks, load balancers, databases.
• Confident communicator with senior tech and non-tech stakeholders.*

If you’re interested, apply now or reach out to matthew@infosecpeople.co.uk for more information.