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- Tasks: Lead a dynamic team to exceed sales and service targets in a vibrant travel branch.
- Company: Join Hays Travel, the UK's largest independent travel agency focused on unforgettable experiences.
- Benefits: Enjoy flexible work-life balance, uncapped earnings, exclusive travel discounts, and health care perks.
- Why this job: Be part of a supportive culture that values personal growth and celebrates success.
- Qualifications: Bring 2+ years of travel sales and team supervision experience to thrive in this role.
- Other info: Fast-track promotion opportunities and a chance to represent Hays Travel in your community.
The predicted salary is between 36000 - 60000 £ per year.
If you're passionate about travel and ready to take the next step in your leadership journey, Hays Travel, the UKs largest independent travel agency, wants to hear from you! We're not just about selling holidays; we're about creating unforgettable experiences. We put people at the heart of everything we do, and that includes our colleagues. If you're a sales-driven leader who thrives in a fast-paced, customer-focused environment, then this is the role for you.
What makes a successful Branch Manager at Hays Travel?
- You lead from the front, setting the standard for service, performance, and professionalism.
- You bring 2+ years of travel sales and team supervision experience.
- You smash your personal sales targets and drive your team to success.
- You're passionate about developing talent and motivating your team.
- You thrive on hitting goals, solving problems, and delivering exceptional customer service.
- You know your numbers and stay on top of branch performance.
- You're a positive, enthusiastic presence who contributes to the growth of the business.
What you'll be doing day-to-day:
- Leading your branch and team to exceed sales and service targets.
- Driving branch profitability and maximising every sales opportunity.
- Managing day-to-day operations of the branch and foreign exchange bureau.
- Building local relationships and increasing branch visibility via marketing and events.
- Using social media to drive customer engagement and boost bookings.
- Coaching your team, identifying development areas, and celebrating wins.
- Recruiting and mentoring new talent, including apprentices.
- Representing Hays Travel with pride in your local community.
Why work for Hays Travel?
We believe in work-life balance, personal growth, and rewarding success. Here's what you can expect:
- A wide range of training & development programmes.
- Fast-track promotion opportunities and regular recognition.
- Uncapped earning potential with daily and monthly bonus incentives.
- Educational travel trips and exclusive travel discounts.
- Company-funded health care plan and eyecare vouchers.
- Shopping discounts and loyalty awards.
- Recommend a Friend bonus scheme.
- Smile Rewards - a personalised Mastercard loaded with incentives.
- An uplifting, people-first working environment.
Our SMILE Values:
We live and breathe our values every day: Supportive, Motivational, Innovative, Loyal, Excellent.
Sound like the right move for your career? Apply now and lead the way in one of the UKs most exciting travel companies!
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Branch Manager
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for their company culture.
✨Tip Number 2
Leverage your existing network in the travel industry. Reach out to former colleagues or contacts who may have insights into Hays Travel or can provide a referral. Personal connections can often give you an edge in the hiring process.
✨Tip Number 3
Stay updated on the latest trends in the travel industry. Being knowledgeable about current travel trends and customer preferences can help you stand out during discussions, showcasing your passion and expertise in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've led teams to success in previous roles. Highlighting your leadership style and how you've motivated your team to exceed sales targets will resonate well with the hiring managers at Hays Travel.
We think you need these skills to ace Travel Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and team leadership skills. Use specific examples to demonstrate how you've exceeded sales targets and developed talent in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and your leadership style. Mention how you align with Hays Travel's values, particularly their focus on customer service and team motivation.
Showcase Your Achievements: In your application, include quantifiable achievements such as sales figures or successful projects. This will help illustrate your ability to drive branch profitability and exceed targets.
Research Hays Travel: Familiarise yourself with Hays Travel's mission, values, and recent news. This knowledge will help you tailor your application and show your genuine interest in the company during the selection process.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences that highlight your love for travel and how it has shaped your understanding of customer needs.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, exceeded sales targets, or resolved conflicts, showcasing your ability to lead from the front.
✨Know Your Numbers
Be ready to discuss key performance metrics relevant to branch management. Familiarise yourself with sales figures, targets, and how you have previously driven profitability in your past roles.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Prepare anecdotes that illustrate how you've gone above and beyond to create memorable experiences for customers, aligning with Hays Travel's values.
