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For Companies At a Glance
- Tasks: Lead and manage digital products to enhance communication services for UK citizens.
- Company: Join a dynamic team focused on improving public sector digital tools.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to make a real impact.
- Why this job: Shape user-friendly digital experiences while collaborating with diverse teams.
- Qualifications: Experience in digital product management, Agile methodologies, and user research is essential.
- Other info: This role is a 9-month contract with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
We are hiring an experienced Digital Product Manager to help shape and manage digital tools that improve communications and frontline services to UK citizens worldwide. This role involves leading a group of contact and communication products, including gov.uk content, social media tools, and telephony/voice platforms.
You will work closely with internal stakeholders, multidisciplinary teams, and delivery partners to ensure digital services meet user needs, support effective communication, and drive operational impact.
Responsibilities:
- Own and lead a portfolio of digital products across discovery, design, delivery, and optimisation
- Act as Scrum Master, managing Agile delivery with Kanban tools
- Use user research and business analysis to shape product roadmaps
- Apply user-centred design, evaluate product success, and support continuous improvement
- Define and track KPIs, lead service assessments, and report to senior stakeholders
Skills:
- Experience managing digital products in the public sector or complex environments
- Skilled in Agile and Lean methodologies (Scrum/Kanban)
- Confident working with user research, product prioritisation, and MVP scoping
- Comfortable analysing data, optimising features, and simplifying user journeys
- Experience with content and communication platforms (web, social, voice) is a plus
Desirable:
- Familiarity with UK Government DDaT standards
- Knowledge of digital accessibility and inclusive design
- Experience supporting internal and external communications in a digital context
Digital Product Manager employer: Synapri
Contact Detail:
Synapri Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Manager
✨Tip Number 1
Familiarise yourself with Agile and Lean methodologies, especially Scrum and Kanban. Being able to demonstrate your understanding of these frameworks during discussions can set you apart from other candidates.
✨Tip Number 2
Engage with user research and data analysis tools relevant to digital product management. Showing that you can leverage user insights to shape product roadmaps will highlight your suitability for the role.
✨Tip Number 3
Network with professionals in the public sector or those who have experience with digital products. This can provide you with valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 4
Stay updated on UK Government DDaT standards and digital accessibility guidelines. Demonstrating knowledge in these areas can show your commitment to inclusive design and effective communication strategies.
We think you need these skills to ace Digital Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing digital products, especially in public sector environments. Emphasise your skills in Agile methodologies and any specific tools you've used, such as Kanban.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about improving communications and frontline services. Mention specific examples of how you've successfully led digital product initiatives and how they align with the responsibilities outlined in the job description.
Showcase User-Centred Design Experience: Demonstrate your understanding of user-centred design principles. Include examples of how you've used user research to shape product roadmaps and improve user journeys in previous roles.
Highlight Relevant Skills: Clearly list your skills related to data analysis, KPI tracking, and service assessments. If you have experience with content and communication platforms, make sure to mention it, as this is a plus for the role.
How to prepare for a job interview at Synapri
✨Showcase Your Agile Expertise
Since the role requires managing Agile delivery, be prepared to discuss your experience with Scrum and Kanban methodologies. Share specific examples of how you've successfully led teams in an Agile environment and any challenges you overcame.
✨Demonstrate User-Centred Design Knowledge
Highlight your understanding of user-centred design principles. Be ready to explain how you've used user research to inform product roadmaps and improve user journeys in previous roles.
✨Prepare for Data-Driven Discussions
As the role involves defining and tracking KPIs, come equipped with examples of how you've analysed data to optimise features. Discuss any metrics you've used to measure product success and how they influenced your decision-making.
✨Familiarise Yourself with Public Sector Challenges
Understanding the unique challenges of managing digital products in the public sector is crucial. Research current trends and issues within UK Government digital services, and be ready to discuss how your experience aligns with these challenges.
