Senior Client Partner / VP of Growth

We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members.

The Client Partner is a senior leadership role, accountable for growing client accounts and responsible to:

• Help our sales team sell inbound leads and upsell existing clients on solutions to grow their business online
• Foster relationships with existing clients
• Ensure all work performed by our team is to their high-quality standards
• Lead various team members on branding, website, and marketing projects
• Identify where we can add more value to clients
• Ensure we retain and secure clients long-term

We are seeking a senior-level Client Partner with proven technical and sales expertise in building brands online and growing relationships that meet the following requirements:

• Over 10 years of experience in leading teams on client projects
• Effective at building relationships with clients and bringing insights and ideas to grow relationships
• Able to sell and overcome challenges
• Expertise in managing and selling custom websites, digital marketing campaigns, and branding
• Proven expertise in creating effective digital strategies and providing expert guidance to clients on growing their brand online
• Ability to overcome challenges and implement solutions

Digital Silk is built upon the principles of self-betterment, excellence, proactivity, and teamwork. If you share our passion and values and want to be challenged and thrive in your career, then you’ll fit right in.

Digital Silk offers a competitive salary plus a monthly bonus structure and company shares for all team members. This is for a full-time, remote-work-at-home position as our headquarters are in the US. We do require team members to work 8am to 5pm EST (with breaks) as our clients are in the US.

What we offer at Digital Silk:

• A work culture focused on mutual success and continuous growth
• Competitive pay and scheduled yearly raises
• Shares in the company – share in profit upon company sale
• Challenging projects and opportunity to work with great team members
• Work-from-home opportunity
• 4 weeks of paid time off

Requirements & Responsibilities:

• Work with the sales team to help bring in new sales
• Build relationships with existing clients and grow accounts by bringing forth ideas to help their business grow
• Manage the account team and oversee all work on your team to ensure it is to our high standards and is done in a timely manner
• Bring ideas to each project to improve the end result
• Give feedback to improve design and UX on each custom website project
• Check in with each client weekly to ensure full transparency on each project and client satisfaction
• Ensure projects are set up properly in the project management tool, and accounts are all up to date
• Provide team training on a weekly basis
• Work with marketing and development directors on ensuring the best quality results and overcoming any challenges
• Report to CEO & COO on team performance and metric reports

We are a growing digital agency and are seeking to make immediate hires.

Recruitment steps:

• Apply via LinkedIn
• Receive short questionnaire
• Send back answers + CV
• Have a short intro call with our Recruitment Director
• Get introduced to our CEO
• Get feedback

We kindly ask for your CV and all correspondence to be in English.