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- Tasks: Manage client relationships and enhance service delivery for high-value accounts.
- Company: Join a leading global law and professional services firm in London.
- Benefits: Enjoy a hybrid work model with flexible office hours and corporate perks.
- Why this job: Be part of a dynamic team supporting top-tier clients in finance and investment management.
- Qualifications: 5+ years in CRM, ideally with law firm experience; strong communication skills required.
- Other info: Opportunity to grow your career in a fast-paced, international environment.
The predicted salary is between 43200 - 72000 £ per year.
An international leader in legal, corporate, and fiduciary services is seeking an experienced Client Relationship Manager to join its growing London team. This is a fantastic opportunity to work with a world-class professional services firm supporting top-tier clients across financial services, capital markets, and investment management. The role focuses on deepening client relationships, enhancing service delivery, and driving growth across a portfolio of high-value accounts.
What You’ll Do:
- Be the key contact for a portfolio of clients, managing all non-legal interactions.
- Strengthen long-term relationships through proactive client care and strategic support.
- Ensure compliance with KYC, regulatory, and internal governance requirements.
- Work closely with business leaders to identify cross-selling and growth opportunities.
- Support billing, portal access, and other operational processes.
- Collaborate on seasonal campaigns and marketing initiatives.
What We’re Looking For:
- 5+ years’ experience in CRM - with at least 2 years of that in a law firm - essential.
- Strong communication and relationship-building skills.
- Highly organised, detail-oriented, and confident navigating a fast-paced environment.
- A team player who can bridge internal teams and client needs with ease.
- Degree-qualified with a solid understanding of corporate or financial services sectors.
Location: London | Hybrid (50% in-office)
If you’re ready to take the next step in your relationship management career with a truly global firm, get in touch to learn more.
Interested? Let’s talk – email alex.obrien@recruiters.ie or call +353 1 522 5353
Contact Detail:
Recruiters.ie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager (Professional services)
✨Tip Number 1
Network with professionals in the legal and corporate sectors. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building relationships in these circles can give you insights into the role and help you stand out.
✨Tip Number 2
Familiarise yourself with the latest trends in client relationship management within professional services. Understanding current challenges and innovations can help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to enhance service delivery and drive growth, as these are key aspects of the role.
✨Tip Number 4
Research the firm’s existing client base and their services. Being knowledgeable about their operations and clientele will allow you to tailor your conversations and show genuine interest in contributing to their success.
We think you need these skills to ace Client Relationship Manager (Professional services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client relationship management, especially within a law firm. Emphasise your communication skills and any relevant achievements that demonstrate your ability to manage high-value accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client relationship management and your understanding of the legal and financial services sectors. Mention specific examples of how you've strengthened client relationships in the past.
Highlight Relevant Experience: In your application, clearly outline your 5+ years of CRM experience, focusing on the 2 years spent in a law firm. Detail your familiarity with KYC compliance and your ability to identify growth opportunities.
Showcase Your Organisational Skills: Demonstrate your organisational abilities by providing examples of how you have successfully managed multiple client accounts and collaborated with internal teams to meet client needs in a fast-paced environment.
How to prepare for a job interview at Recruiters.ie
✨Showcase Your Relationship-Building Skills
As a Client Relationship Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client interactions in the past, particularly in a professional services or legal context.
✨Demonstrate Your Organisational Skills
This role requires a high level of organisation and attention to detail. Be ready to discuss how you manage multiple clients and projects simultaneously, and provide specific examples of tools or methods you use to stay organised.
✨Understand the Industry
Familiarise yourself with the legal and financial services sectors. Research current trends and challenges these industries face, and be prepared to discuss how you can contribute to overcoming them in your role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations with clients. Think of scenarios where you've had to navigate complex client needs or resolve conflicts, and articulate your approach clearly.
