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- Tasks: Provide 3rd line support, manage projects, and engage in client visits.
- Company: Join a rapidly growing IT company that values your growth and success.
- Benefits: Enjoy a competitive salary, flexible working, healthcare, and funded training opportunities.
- Why this job: Be part of a dynamic team where your ideas matter and career progression is encouraged.
- Qualifications: Strong communication skills, project management experience, and a passion for IT are essential.
- Other info: Experience with various technologies like Azure, Office 365, and VMWare is a plus.
The predicted salary is between 28000 - 42000 £ per year.
3rd line Support
The company as well as the starting salary will offer great work life balance!
Starting salary: £35,000 - £50,000 per annum OTE
- Company car
- Pension scheme (with additional employer contributions after 2 years)
- Healthcare and Wellbeing Scheme (after successful completion of probation)
- Life insurance
- 25 days holiday + your birthday off
Additional Perks Include:
- Funded training and certification opportunities
- Flexible working arrangements where possible
- Modern office with breakout areas and great coffee
- Company laptop
- Employee recognition and referral programs
- Regular team-building activities and social events
- Opportunities for progression into leadership or specialist technical roles
Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth, and is looking for passionate IT professionals to grow with them. They believe in investing in their team—supporting career development through funded training, industry-recognised certifications, and hands-on experience with cutting-edge technologies.
No two days are the same. You’ll enjoy a mix of office-based work, on-site client visits, and engaging project work that keeps things fresh and challenging. Your ideas around best practices and process improvements are heard and valued. They don’t just build systems—they build careers!
Experience Required:
- Placing a strong emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions.
- Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions.
- Exceptional communication skills, enabling you to effectively interact with a diverse customer base.
- Eager to embrace new experiences and cultivate your skill sets, with a passion for all things related to IT.
- Notable time management abilities, evident in both project delivery and the efficient handling of your personal workload.
- Possessing a polite, mature, and credible demeanor, and being at ease in demanding work environments.
- Demonstrating resilience and resourcefulness, effectively working under pressure and adhering to tight deadlines.
- A strong inclination to be an integral part of a team, actively striving to attain collective objectives.
Technology Experience:
- Networking
- Infrastructure
- SharePoint
- VOIP
- Windows
- Azure
- Exchange
- Office 365
- Hyper V
- Veeam
- VMWare
Please note not all skills are essential. If you are interested in this role please send through your resume and I will call you back to discuss this role further.
Contact Detail:
Stelvio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Office 365, and VMware. Having hands-on experience or even just a solid understanding of these tools will help you stand out during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully managed technical issues in the past. Be ready to discuss specific scenarios where you delivered high-quality support under pressure.
✨Tip Number 3
Network with current employees or professionals in similar roles on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare thoughtful questions about the company's growth and training opportunities. This shows your genuine interest in the role and aligns with their focus on career development and team investment.
We think you need these skills to ace Senior Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your technical expertise in areas like networking, infrastructure, and specific technologies mentioned such as Azure and Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your commitment to delivering high-quality work. Mention how your previous experiences have prepared you for this role and how you can contribute to the company's growth.
Highlight Soft Skills: In your application, emphasise your exceptional communication skills and ability to work under pressure. Provide examples of how you've successfully managed projects and interacted with diverse customer bases.
Show Enthusiasm for Growth: Express your eagerness to embrace new experiences and develop your skill set. Mention any relevant training or certifications you have pursued and your interest in further professional development opportunities.
How to prepare for a job interview at Stelvio Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the technologies mentioned in the job description, such as Azure, Office 365, and networking. Highlight specific projects where you successfully implemented solutions or overcame challenges.
✨Demonstrate Strong Communication Skills
Since the role involves interacting with a diverse customer base, practice articulating complex technical concepts in simple terms. Use examples from your past experiences to illustrate how you've effectively communicated with clients or team members.
✨Emphasise Team Collaboration
This company values teamwork, so be ready to share examples of how you've worked collaboratively in previous roles. Discuss how you contributed to team objectives and supported your colleagues in achieving success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to manage tight deadlines or resolve conflicts, and explain your thought process and the outcomes.
