Estates / Facilities Co-ordinator

Location: Central Support Office – Billericay / Essex.

Hours: Full Time, 37.5 hours per week

Contract: Permanent

Salary: £30k

Be part of something exceptional at Hallmark Luxury Care Homes. We’re proud to be recognised as a leading provider of high-quality, relationship-centred care across England and Wales. As a family-run organisation, our values—big-hearted, inclusive, and committed to helping our teams thrive—guide everything we do.

To co-ordinate estates operations by managing requests, delivering procurement processes, and maintaining accurate asset tracking to support project success and financial integrity.

What You'll Be Doing:

• Interacting with CAFM (Estates and Facilities Procurement platform), with the primary goal being to manage the incoming procurement requests and distribute them to the Estate / Facilities team.
• Preparation and procurement of all goods for a large Care home bedroom upgrade project 1500 beds + (Fittings, furnishing, wall covering, lights etc) – Co-ordinating all the suppliers, deliveries, returns etc.
• Supporting Estates Manager with preparing budget plans and expenditure forecasts and plans.
• Owning and taking responsibility for any discrepancies on delivery issues and dealing with them, controlling stock levels.
• Dealing with fault fix requests, making sure all orders and details are accurate then raising PO’s – Following up to ensure Homes have uploaded to the central asset log.

What we are looking for in you!

• Experience in an Estates / Facilities function – Desirable.
• Experience in working with supply chains.
• Knowledge of financial tracking and budget management reporting tools.
• Familiarity with CAFM software (Facilities / Estates Procurement systems) – highly desirable.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
• A willingness to occasionally travel to Homes to see the refurbishments or meet with suppliers in the field.
• Excellent communication & Interpersonal skills, both written and verbal.
• Attention to detail, ensuring accuracy and completeness in all tasks.
• Excellent organisational skills and time management, with the ability to prioritise tasks and handle multiple projects simultaneously.

Why Join Hallmark?

We believe in putting our people first. You’ll be joining a team that is passionate, professional and proud of what they do. We are committed to supporting you in your personal and professional development.

Benefits & Perks Include:

• Competitive salary
• Hallmark Rewards – access to discounts, cashback and wellbeing resources
• Life Assurance
• Pension Scheme
• Optional Health Cash Plan
• 25 days annual leave + bank holidays
• Buy and Sell annual leave options (*up to 5 days)
• Industry-leading training and development opportunities
• Supportive team environment with a values-led culture
• A workplace that truly cares and champions your growth

Equal Opportunities Statement: Hallmark Care Homes is proud to be an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marital or civil status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are also happy to discuss reasonable adjustments that may support you throughout the recruitment process.

Interested? Please send your CV and a short cover note to Recruitment@hallmarkcarehomes.co.uk For further information, call the Recruitment Team on 01277 314191.

Let’s shape the future of care together.