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- Tasks: Lead a high-performing used car dealership and inspire a team of over 30 sales executives.
- Company: Join a fast-growing dealership group with a flagship site in Waltham Cross.
- Benefits: Enjoy a £70,000 salary, electric company car, and clear career progression opportunities.
- Why this job: Make your mark in a dynamic environment while driving business performance and customer satisfaction.
- Qualifications: Proven success in automotive sales and experience leading large teams are essential.
- Other info: Flexible working hours with a mix of weekdays and weekends; training provided.
The predicted salary is between 50000 - 84000 £ per year.
An exciting opportunity has arisen for a talented and ambitious General Manager / Head of Business to take charge of a high-performing used car dealership in the Waltham Cross area. Representing a business that caters to the full market - offering every make, model, and brand - this is a role for someone who thrives on challenge, leads from the front, and delivers results.
This is a flagship site for the group, offering significant scope to make your mark, influence performance, and develop a thriving team in a fast-paced, rewarding environment.
What's on Offer:
- £70,000 basic salary
- Up to £106,000 OTE, plus profit share
- Fully electric company car
- Fast-growing company with excellent opportunities for career development
- A diverse, dynamic, and supportive team environment
About the Role:
As Head of Business, you will be responsible for the overall performance and day-to-day operations of the dealership. You will inspire and lead a large team - over 30 sales executives - ensuring customer service excellence, consistent profitability, and operational efficiency.
You’ll oversee all departments, with a strong focus on used car sales performance, and work closely with service and aftersales to maintain high standards across the site.
Key Responsibilities:
- Lead, manage and develop the sales team, setting clear objectives and providing consistent feedback
- Drive business performance across all key metrics, particularly used car sales
- Oversee deal files, handovers, pipeline management, and stock control
- Uphold compliance and ensure an exceptional customer experience throughout the dealership
- Collaborate with service and aftersales functions (including two on-site technicians)
- Champion a culture of continuous improvement and innovation
What We're Looking For:
- Proven success in automotive sales, ideally within a used car dealership or car supermarket
- Experience leading a large team and delivering outstanding commercial results
- Strong communication, negotiation, and organisational skills
- A hands-on leader with a clear customer-first mindset
- Commercially astute with a drive to exceed targets and grow the business
- Aftersales/service experience would be advantageous, but not essential
Working Pattern:
A mixture of weekdays and weekends, based on a rota. Typically 4 to 5 long days per week, in line with the dealership's extended opening hours (until 9 pm). Weekend working is essential due to peak business activity - one weekend off every 5-6 weeks (in addition to your usual 2 or 3 days off that week).
Initial in-house training will include travel to other sites, with accommodation and mileage covered by the company.
Ideal for:
A driven General Sales Manager ready to step into a senior leadership role or an experienced Head of Business / Dealer Principal looking to take on a flagship site with strong support and real opportunity.
To learn more or to apply, contact Command Recruitment today.
Contact Detail:
Command Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Business / General Manager
✨Tip Number 1
Network within the automotive industry, especially with professionals who have experience in used car dealerships. Attend industry events or local meet-ups to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities.
✨Tip Number 2
Research the specific dealership group you are applying to. Understand their values, culture, and recent achievements. This knowledge will help you tailor your approach and demonstrate your genuine interest during any discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed large teams in the past. Be ready to share specific examples of how you’ve driven performance and improved customer satisfaction in previous roles.
✨Tip Number 4
Familiarise yourself with the latest trends in the used car market, including pricing strategies and customer preferences. Being knowledgeable about current market conditions will position you as a strong candidate who can make informed decisions.
We think you need these skills to ace Head of Business / General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive sales and leadership. Focus on achievements that demonstrate your ability to drive performance and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your vision for leading a used car dealership. Mention specific examples of how you've successfully managed teams and improved sales in previous roles.
Highlight Key Skills: Emphasise your strong communication, negotiation, and organisational skills in your application. These are crucial for the Head of Business role, so provide examples of how you've applied these skills in past positions.
Showcase Your Leadership Style: In your application, describe your leadership approach and how you inspire and develop teams. Use specific instances where you've championed a culture of continuous improvement and innovation.
How to prepare for a job interview at Command Recruitment
✨Showcase Your Leadership Skills
As a Head of Business, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on your approach to setting objectives and providing feedback.
✨Understand the Market
Familiarise yourself with the used car market trends and the specific challenges faced by dealerships. Being able to discuss these insights during the interview will show your commercial awareness and readiness for the role.
✨Emphasise Customer Experience
Since customer service excellence is a key responsibility, be ready to discuss strategies you've implemented to enhance customer satisfaction. Highlight any metrics or feedback that demonstrate your success in this area.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about potential challenges you might face in this role and how you would address them effectively.
