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- Tasks: Be the first friendly face patients see and guide them through their journey.
- Company: Join Optical Express, a leader in patient care and innovative technology.
- Benefits: Enjoy a competitive salary, free eye surgery, and generous leave.
- Why this job: Make a real impact on patients' lives while working in a supportive team.
- Qualifications: Passion for customer service and strong communication skills are key.
- Other info: Ongoing training and development opportunities await you!
The predicted salary is between 14400 - 33600 £ per year.
Job Title – Patient Advisor Hours: Part Time Salary: £24,000 Pro Rata per annum + benefits Location: Salisbury Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following: An industry leading salary OTE £26,000 per annum plus excellent bonus potential State of the art, modern working environments 29 days annual leave Free Laser Eye Surgery and Intraocular Lens Surgery Free eye tests Discounted prescription eye wear and sunglasses Generous Optical Express friends and family discount scheme Ongoing training and development opportunities Pension scheme It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve: Building relationships with patients and ensuring regular communication prior to and following their treatment Assisting in patient consultations Scanning patients eyes using state of the art equipment as part of a full health check Assisting patients to complete health questionnaires Introducing patients to their optometrist Scheduling treatment dates Discussing finance options Accurately maintaining patient records Are you our ideal candidate? The answer is yes if you: Have a passion for providing world-class customer service Possess strong organisational skills Can communicate clearly and articulately with a diverse range of people Are motivated and driven to succeed If you believe you have the right skills and attributes for this role, we would love to hear from you.
Patient Adivsor employer: Optical Express
Contact Detail:
Optical Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Adivsor
✨Tip Number 1
Familiarize yourself with the latest trends in patient care and customer service. This will not only help you understand the expectations of the role but also allow you to engage in meaningful conversations during your interview.
✨Tip Number 2
Practice your communication skills by engaging with a diverse range of people. This could be through volunteering or participating in community events, which will prepare you for the varied interactions you'll have as a Patient Advisor.
✨Tip Number 3
Research Optical Express and its commitment to patient care and community involvement. Being knowledgeable about the company’s values and initiatives will demonstrate your genuine interest in the role and align you with their culture.
✨Tip Number 4
Prepare to discuss your organizational skills and how you've successfully managed multiple tasks in previous roles. Providing specific examples will showcase your ability to thrive in a fast-paced environment like that of a Patient Advisor.
We think you need these skills to ace Patient Adivsor
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Patient Advisor position. Understand the key responsibilities and the skills required, such as customer service and organizational skills.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize any previous customer service roles or experiences that demonstrate your ability to communicate effectively and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your motivation to succeed in this role. Mention specific examples of how you have provided excellent customer service in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Optical Express
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for providing exceptional patient care during the interview. Share any relevant experiences where you went above and beyond to help patients feel valued and supported.
✨Demonstrate Strong Communication Skills
Since you'll be interacting with a diverse range of patients, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and consider sharing examples of how you've effectively communicated in previous roles.
✨Highlight Your Organisational Abilities
The role requires strong organisational skills, so be prepared to discuss how you manage your time and tasks efficiently. You could mention specific tools or methods you use to stay organised and ensure smooth operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service approach. Think of situations where you successfully handled challenges or difficult patients, and be ready to explain your thought process.
