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For Companies At a Glance
- Tasks: Assist customers with their vehicle service needs and ensure satisfaction.
- Company: Join a leading Toyota dealership in Bristol known for its customer service excellence.
- Benefits: Enjoy competitive salary, great perks, and a supportive work environment.
- Why this job: Be part of a dynamic team that values customer care and teamwork.
- Qualifications: Previous experience in customer service is preferred but not essential.
- Other info: Work Monday to Friday with occasional Saturday shifts.
We are recruiting for a Service Advisor to join our Toyota Dealership in Bristol North. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working 1 in 4 Saturdays, 08:00 - 13:00. Excellent Salary and Benefits with an OTE of £35,000.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment.
Contact Detail:
Listers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Toyota Service Advisor
✨Tip Number 1
Familiarise yourself with Toyota's products and services. Understanding the specifics of their vehicles and the common issues customers face will help you engage confidently with potential clients and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think of situations where you successfully resolved customer complaints or enhanced their experience, as this will highlight your ability to thrive in a busy environment.
✨Tip Number 3
Research the Bristol North dealership specifically. Knowing about their reputation, customer base, and any recent news can give you an edge in the interview, showing that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. Inquiring about team dynamics, training opportunities, or how they measure customer satisfaction can demonstrate your enthusiasm for the role and your commitment to contributing positively to the dealership.
We think you need these skills to ace Toyota Service Advisor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Service Advisor at Toyota. Highlight your customer service skills and experience in a busy environment, as these are crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and any automotive knowledge you may have. Use specific examples to demonstrate how you've successfully handled customer interactions in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to customer satisfaction. Mention why you want to work for Toyota specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Listers
✨Know Your Product
Familiarise yourself with Toyota's range of vehicles and services. Being able to discuss specific models and their features will show your genuine interest in the brand and help you connect with the interviewers.
✨Customer Service Focus
Prepare examples from your past experiences where you successfully handled customer queries or complaints. Highlighting your ability to maintain high levels of customer satisfaction is crucial for a Service Advisor role.
✨Demonstrate Teamwork Skills
Service Advisors often work closely with technicians and other staff. Be ready to discuss how you've collaborated with others in previous roles, showcasing your ability to thrive in a busy environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the dealership and its operations. Inquire about their approach to customer service or how they handle busy periods, which shows you're thinking about how to contribute effectively.
