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- Tasks: Lead IT operations, manage projects, and ensure tech supports growth and automation.
- Company: Join a dynamic company focused on digital transformation and innovation.
- Benefits: Enjoy a competitive salary, hybrid work options, and additional perks like a company car.
- Why this job: Be at the forefront of tech change, driving impactful projects in a collaborative environment.
- Qualifications: Experience in multi-site IT management and complex project delivery is essential.
- Other info: Ideal for those passionate about technology and looking to make a real difference.
The predicted salary is between 68000 - 85000 £ per year.
The Head of IT will be accountable for managing day-to-day IT operations, leading a small internal team, coordinating third-party providers, and ensuring the successful delivery of a broad portfolio of technology projects.
The successful candidate will balance hands-on delivery oversight with commercial and strategic thinking — ensuring the IT function supports current operations while also enabling future growth, automation, and digital capability.
Operational IT Management- Maintain a stable and responsive 24/7 IT environment across multiple sites and systems.
- Coordinate day-to-day support activity, including escalation paths for retail, warehouse, and back-office functions.
- Manage and review third-party MSPs and vendors to ensure service quality and contractual performance.
- Own internal IT procedures, documentation, asset management, and first-line support structure.
- Oversee delivery of key IT projects including; Cloud migration of WMS (Proteus), SAP CCO rollout to Pets and Friends, Power BI implementation, eCommerce platform consolidation, Retail and infrastructure upgrades (e.g. phones, networking).
- Lead IT input into new site openings, system transitions, and operational automation initiatives.
- Work with the Finance Director and external advisors to maintain a prioritised roadmap of IT change.
- Define and communicate the future structure and direction of the IT function.
- Plan IT resourcing to support growth, including internal and external roles (e.g. SAP, BI, infrastructure).
- Identify opportunities for automation and improved integration between systems.
- Maintain a view of the IT landscape including system interdependencies, integrations, and risks.
- Ensure cyber risk, data protection, and disaster recovery protocols are in place and maintained.
- Oversee business continuity planning for IT systems and infrastructure.
Experience leading IT in a multi-site environment (retail, distribution, or wholesale preferred). Experience delivering complex IT projects, ideally involving cloud transitions, eCommerce, EPOS, or ERP systems. Familiar with SAP Business One, retail integrations, and WMS systems. Comfortable working in a hands-on IT team.
Head of Digital Technology Transformation employer: Xpertise Recruitment
Contact Detail:
Xpertise Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Technology Transformation
✨Tip Number 1
Network with professionals in the IT sector, especially those who have experience in digital transformation and multi-site environments. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in technology management.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as SAP Business One and cloud migration strategies. Consider taking online courses or certifications that can enhance your knowledge and demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss your previous experiences in managing IT operations and leading teams. Be ready to share specific examples of how you've successfully delivered complex IT projects, particularly those involving eCommerce or ERP systems, as this will showcase your hands-on expertise.
✨Tip Number 4
Research StudySmarter's current IT initiatives and projects. Understanding our goals and challenges will allow you to tailor your discussions during interviews, demonstrating how your skills and vision align with our strategic direction.
We think you need these skills to ace Head of Digital Technology Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT management, particularly in multi-site environments. Emphasise your hands-on delivery oversight and strategic thinking skills, as these are crucial for the Head of Digital Technology Transformation role.
Craft a Compelling Cover Letter: In your cover letter, address how your previous experiences align with the responsibilities outlined in the job description. Discuss specific projects you've led, such as cloud migrations or eCommerce platform consolidations, to demonstrate your capability.
Showcase Leadership Skills: Highlight your experience in managing teams and coordinating with third-party providers. Provide examples of how you've successfully overseen IT operations and ensured service quality, as this is a key aspect of the role.
Demonstrate Strategic Vision: Illustrate your ability to define and communicate the future direction of an IT function. Mention any experience you have in budgeting, forecasting, and performance management to show that you can contribute to the company's growth and automation initiatives.
How to prepare for a job interview at Xpertise Recruitment
✨Showcase Your Leadership Skills
As the Head of Digital Technology Transformation, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, particularly in multi-site environments, and be ready to discuss your leadership style.
✨Highlight Your Project Management Experience
Be prepared to talk about your experience with complex IT projects, especially those involving cloud transitions and eCommerce platforms. Discuss specific projects you've led, the challenges you faced, and how you ensured successful delivery.
✨Understand the Business Context
It's crucial to show that you understand how IT supports business operations and growth. Research the company’s current technology landscape and think about how you can contribute to their strategic goals, particularly in automation and digital capability.
✨Prepare for Technical Questions
Expect questions related to IT management, cyber risk, and data protection protocols. Brush up on your knowledge of SAP Business One, WMS systems, and other relevant technologies to demonstrate your technical expertise during the interview.
