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- Tasks: Lead and inspire a team of 8 Telesales Consultants in a dynamic B2B environment.
- Company: Join an award-winning energy consultancy making waves in the industry.
- Benefits: Enjoy 33 days of holiday, birthday leave, uncapped commission, and daily incentives.
- Why this job: Be part of a fast-paced culture where your leadership can drive real results.
- Qualifications: Proven B2B telesales management experience and strong interpersonal skills required.
- Other info: Located in Leicester with opportunities for personal and professional growth.
The predicted salary is between 40000 - 45000 £ per year.
Our client, who is an award-winning energy consultancy, is looking for a Sales Team Leader to manage and develop a team of 8 Telesales Consultants . This role involves driving team performance by motivating, coaching, and supporting each member to excel in an outbound B2B telesales environment. If you have proven experience in B2B telesales management , strong interpersonal skills and the ability to inspire and lead a high-performing team in a fast-paced setting – APPLY TODAY!!
Key responsibilities:
- Inspire and motivate the team, using your expertise to help them achieve their full potential.
- Ensure the day is structured efficiently with a focus on meeting daily sales targets
- Provide hands-on support to the agents by identifying trends in their performance
Oversee the employee life cycle from recruitment to onboarding and offboarding
Work with Quality Control and L&D to schedule coaching and training sessions.
Ensure that the team are maximising call time and achieving their KPIs and sales targets.
Oversee performance management, conduct 1:1 meeting, provide coaching and mentoring
- Drive engagement and promote sales incentives for the team
- Achieve the financial goals of the business and maintain high standards of customer care
- Provide quality data and reporting to enhance key sales insights and drive results
Skills and experience required:
- Previous Management experience in B2B telesales, preferably in the energy sector .
- Excellent interpersonal skills with the ability to motivate, coach, and lead a dynamic sales team
- Skilled at transforming data and information into insights that inform decision-making
- A strong influencer and leader who listens to understand coach and advise the team
- Ability to build collaborative working relationships with your team and colleagues
- Commercially focused and capable of making quick decisions using knowledge and judgment.
Ref: 14921
Role: Telesales Team Manager (Energy /Utilities)
Location: Leicester Office
Salary: £40k -£45K DOE + Uncapped Commission (OTE £60K -65K)
Benefits: 33 days hols (inc bank holidays) + buys and sell holidays + Birthday leave + Pension +Life Ass + Daily Incentives and Bonuses + City Centre Location
Telesales Team Lead employer: Utility People Ltd
Contact Detail:
Utility People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Team Lead
✨Tip Number 1
Familiarize yourself with the energy sector and current trends. This knowledge will not only help you understand the market better but also allow you to speak confidently about your experience in B2B telesales management during interviews.
✨Tip Number 2
Highlight your leadership style and how you've successfully motivated teams in the past. Be ready to share specific examples of how you've inspired your team to meet or exceed sales targets.
✨Tip Number 3
Prepare to discuss your approach to performance management. Think about how you've conducted 1:1 meetings, provided coaching, and used data to drive results in previous roles.
✨Tip Number 4
Showcase your ability to build collaborative relationships. Be prepared to talk about how you've worked with other departments, like Quality Control and L&D, to enhance team performance and achieve business goals.
We think you need these skills to ace Telesales Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience in B2B telesales, especially in the energy sector. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, emphasize your interpersonal skills and provide examples of how you've inspired and coached teams in the past. Mention your understanding of the energy sector and how you can drive performance.
Showcase Your Data Skills: Since the role involves transforming data into insights, include any relevant experience you have with data analysis or reporting. Highlight how you've used data to inform decision-making in previous roles.
Prepare for Potential Questions: Think about how you would answer questions related to team motivation, performance management, and achieving sales targets. Be ready to discuss specific strategies you've implemented in the past.
How to prepare for a job interview at Utility People Ltd
✨Show Your Leadership Skills
As a Telesales Team Lead, it's crucial to demonstrate your ability to inspire and motivate a team. Share specific examples from your past experiences where you successfully led a team to achieve sales targets or improved performance.
✨Understand the B2B Telesales Environment
Make sure to familiarize yourself with the nuances of B2B telesales, especially in the energy sector. Be prepared to discuss industry trends and how they can impact sales strategies.
✨Highlight Your Coaching Experience
Since coaching and mentoring are key responsibilities, be ready to talk about your approach to developing team members. Provide examples of how you've identified performance trends and implemented training sessions to enhance skills.
✨Prepare for Performance Management Questions
Expect questions related to performance management and KPIs. Think about how you would structure 1:1 meetings and provide constructive feedback to help your team excel.
