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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating a fun, inclusive, and supportive work culture.
- Benefits: Enjoy a competitive salary, signing bonus, generous leave, and discounts on retail.
- Why this job: Make a real difference in customers' lives while developing your skills in a friendly environment.
- Qualifications: You need Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training and support provided, with a focus on your ongoing development.
The predicted salary is between 34800 - 41950 £ per year.
HomeServe are recruiting for Plumbing Engineers to join our team!
Location: Leicester
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work.
Salary: Between £34,800 - £41,950 (Salary dependent upon experience) Plus a £1,500 guaranteed bonus in your first year.
A little more about the role:
HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
HomeServe offer an industry leading reward package to attract the best in our field.
Your benefits working for HomeServe:
- Basic starting salary of up to £38,950 with an OTE of over £41,000 if you opt in to additional hours at an enhanced rate.
- £1,500 signing on bonus paid in 2 instalments.
- Fantastic pension scheme.
- Up to 33 days annual leave (including bank holidays).
- Holiday buy and sell.
- Our online benefits portal provides great discounts across a range of retailers.
- Employee assistance programme looking out for you and your family.
- Company vehicle with fuel card and all the parts and tools to deliver excellent service.
- Full uniform and safety equipment is provided.
- We are continually investing in our technology.
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role.
About The Candidate:
What you must have:
- Level 2 in Plumbing.
- 1st and 2nd fix plumbing experience.
- Experience working as a plumber in domestic housing.
- Full UK Driving Licence with less than 6 penalty points.
- Excellent customer service skills.
At HomeServe you'll work in a fun, friendly, inclusive environment where People understand the value of their contribution to our goals and are encouraged to recognise a job well done.
You’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
Training & Support:
To help you settle in to your career with HomeServe, you will undertake our extensive training programme.
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment.
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer.
- Week 4 will be 3 days in Nottingham for additional training and support. Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for?
It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
About The Company:
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing.
Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Leicester employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Leicester
✨Tip Number 1
Familiarise yourself with HomeServe's values and culture. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your hands-on experience in domestic plumbing. Be ready to discuss specific projects or challenges you've faced, as this will demonstrate your practical skills and problem-solving abilities.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role involves working directly with customers, think of examples where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Be proactive in asking questions about the training and support offered. This shows your eagerness to learn and grow within the company, which is something HomeServe values highly.
We think you need these skills to ace Plumbing Engineer - Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in 1st and 2nd fix plumbing. Emphasise any previous roles in domestic housing to align with what HomeServe is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your passion for plumbing. Mention why you want to work for HomeServe specifically and how you can contribute to their team.
Highlight Relevant Experience: In your application, detail your experience as a plumber, particularly in domestic settings. Include specific examples of plumbing repairs or maintenance tasks you've successfully completed.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the plumbing industry.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Make sure to highlight your Level 2 plumbing qualification and any relevant experience you have with 1st and 2nd fix plumbing. Be prepared to discuss specific projects or repairs you've completed, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
HomeServe values excellent customer service, so be ready to share examples of how you've provided outstanding service in previous roles. Discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Team Spirit
Since HomeServe promotes a collaborative culture, express your willingness to work as part of a team. Share experiences where you've successfully collaborated with colleagues or contributed to a positive team environment.
✨Prepare Questions About Training and Development
Show your enthusiasm for ongoing learning by preparing thoughtful questions about the training programme and support available at HomeServe. This demonstrates your commitment to personal and professional growth within the company.
