Regulatory Housing Manager

Regulatory Housing Manager

Hounslow Full-Time 45200 - 46600 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead housing regulation and improvement initiatives to enhance service quality for residents.
  • Company: Join the London Borough of Hounslow, a diverse council dedicated to excellent resident services.
  • Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional development.
  • Why this job: Make a real impact on community housing while working in a supportive and innovative environment.
  • Qualifications: Expertise in housing policies and experience in local authority settings are essential.
  • Other info: We encourage applicants from all backgrounds; don't hesitate to apply even if you don't meet every requirement.

The predicted salary is between 45200 - 46600 ÂŁ per year.

Permanent, Full-time, 36 hours per week. Salary ÂŁ52,584 - ÂŁ55,620 per annum.

About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It’s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

About The Role

This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Council’s Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents.

About The Team You’ll Be Working In

You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service.

About You

If the points below resonate with you, we’d love you to put in an application:

  • You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting.
  • You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff.
  • You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies.

Read more about the work you’ll be doing in the Role Profile.

Don’t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can’t tick every box. At Hounslow, we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email: Benjamin.Tomlinson@hounslow.gov.uk. Interviews for this job will be held between 23rd June 2025 to 3rd July 2025. Closing date - 16th June 2025. To apply please visit – www.hounslow.gov.uk/jobs

Regulatory Housing Manager employer: London Borough of Hounslow

At the London Borough of Hounslow, we pride ourselves on being an exceptional employer dedicated to fostering a diverse and inclusive work environment. Our commitment to employee growth is reflected in our robust learning and development programmes, while our dynamic team culture encourages collaboration and innovation. Join us in making a meaningful impact in one of London's most vibrant boroughs, where your contributions will help enhance the lives of our residents.
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Contact Detail:

London Borough of Hounslow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Regulatory Housing Manager

✨Tip Number 1

Familiarise yourself with the latest housing regulations and compliance standards. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with professionals in the housing sector, especially those who have experience in local authorities. Engaging in conversations can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've implemented housing policies or led improvement initiatives in previous roles. Real-life scenarios can showcase your expertise and problem-solving skills effectively.

✨Tip Number 4

Research Hounslow's current housing challenges and initiatives. Being knowledgeable about the council's goals and values will allow you to tailor your responses during the interview and show that you're genuinely interested in contributing.

We think you need these skills to ace Regulatory Housing Manager

Housing Policy Development
Regulatory Compliance
Quality Assurance
Performance Management
Project Management
Team Leadership
Investigative Skills
Problem-Solving Skills
Data Analysis
Report Writing
Stakeholder Engagement
Resource Management
Continuous Improvement
Communication Skills
Collaboration

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Housing Regulation & Improvement Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in housing policy, compliance, and improvement initiatives. Use specific examples that demonstrate your expertise and problem-solving abilities in a local authority setting.

Showcase Leadership Skills: Since the role involves managing a team, make sure to include examples of your leadership experience. Discuss how you have motivated and developed teams in the past, and how you plan to do so in this role.

Express Commitment to Diversity: Given Hounslow's commitment to diversity and inclusion, mention any relevant experiences or initiatives you've been involved in that promote equality and inclusivity within the workplace or community.

How to prepare for a job interview at London Borough of Hounslow

✨Understand the Role and Responsibilities

Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Regulation & Improvement Manager. Be prepared to discuss how your experience aligns with these duties and how you can contribute to the council's goals.

✨Showcase Your Problem-Solving Skills

Given the emphasis on investigative and problem-solving skills in the role, come prepared with examples of past challenges you've faced in housing management. Highlight your collaborative approach to finding solutions and how you prioritised tasks effectively.

✨Emphasise Your Commitment to Diversity and Inclusion

Since the council values diversity and inclusion, be ready to discuss how you have promoted these principles in your previous roles. Share specific examples of how you've contributed to creating an inclusive environment or improved services for diverse communities.

✨Prepare Questions for the Interviewers

Interviews are a two-way street, so prepare thoughtful questions about the team, the council's vision for housing improvement, and how success is measured in this role. This shows your genuine interest and helps you assess if the position is right for you.

Regulatory Housing Manager
London Borough of Hounslow
Location: Hounslow
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