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For Companies At a Glance
- Tasks: Lead housing regulation and improvement initiatives to enhance service quality for residents.
- Company: Join the London Borough of Hounslow, a diverse council dedicated to excellent community services.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional development.
- Why this job: Make a real impact on residents' lives while working in a supportive and innovative environment.
- Qualifications: Expertise in housing policies and experience in local authority settings are essential.
- Other info: We encourage applications from all backgrounds; don't hesitate if you meet most requirements!
The predicted salary is between 44000 - 46000 ÂŁ per year.
Permanent, Full-time, 36 hours per week. Salary ÂŁ52,584 - ÂŁ55,620 per annum.
About us at Hounslow
Weâd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, weâve built strong partnerships which have transformed how we serve one of Londonâs most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.
About our Commitment to Diversity and Inclusion
We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in âHarness the Mixâ. Itâs about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. Thereâs space for you to tell us what you need within our application form.
About The Role
This is an exciting opportunity to be part of our Housing Performance/Improvement Team as a Housing Regulation & Improvement Manager. In this role you will lead the development, delivery and implementation of a quality assurance and improvement programme across the Councilâs Housing Directorate, to ensure that we deliver core functions in accordance with regulation and realise our continuous improvement goals. Your professional accountability is to provide assurance that the Council is compliant with all statutory and regulatory housing requirements, developing action plans and remediations where we are deficient, taking enabling and direct actions to ensure that we deliver a high quality, safe, modern and preventative housing service, which has a positive impact on the lives of our tenants and residents.
About The Team Youâll Be Working In
You will line-manage directly one Housing Improvement Analyst and one Housing Delivery Officer. Be fully accountable for the management, planning and coordination of housing regulatory compliance and service improvement activities, delegating operational tasks to the housing improvement officer, as necessary. Represent the service corporately and with partners, deputising for your manager and head of service as required. Lead, motivate and develop your team to provide expert diagnostic, interpretation, advice, support and challenge to the wider housing service to drive up standards across the directorate, ensure statutory and legislative compliance and improve the customer experience for residents. Monitor team resources including delegated budgets, ICT and mobile working equipment, and customer information. Ensure that all data held by the team is fair, accurate and secure so that resources are put to appropriate use to deliver an efficient service.
About You
If the points below resonate with you, weâd love you to put in an application:
- You are an expert in housing with significant knowledge and experience of preparing and implementing housing policies, procedures, formal reports and presentations in a local authority setting.
- You have excellent investigative and problem-solving skills, are able to spot flaws in an argument but take a collaborative approach to finding solutions and are able to operate effectively through prioritisation, delegation of tasks and organisation of available resources, with experience of managing or supervising staff.
- You will have guided and contributed to service and process design, continuous improvement, and performance management, including carrying out service reviews, developing improvement plans, and implementing and monitoring these using project and programme methodologies.
Read more about the work youâll be doing in the Role Profile.
Donât meet every single requirement? We know that sometimes people can be put off applying for a job if they think they canât tick every box. At Hounslow, we realise the âperfect candidateâ doesnât exist. So, if you can do most of what weâre looking for, go ahead and apply. You may be just the right candidate for the job or be perfect for one of our other roles!
When Interviews Will Be Held And Who To Contact
The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact: Email: Benjamin.Tomlinson@hounslow.gov.uk Interviews for this job will be held between 23rd June 2025 to 3rd July 2025. Closing date - 16th June 2025 To apply please visit â www.hounslow.gov.uk/jobs
Housing Regulation & Improvement Manager employer: London Borough of Hounslow
Contact Detail:
London Borough of Hounslow Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Housing Regulation & Improvement Manager
â¨Tip Number 1
Familiarise yourself with the latest housing regulations and policies relevant to local authorities. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
â¨Tip Number 2
Network with professionals in the housing sector, especially those who work within local councils. Attend relevant events or join online forums to build connections that could provide insights or even referrals for the role.
â¨Tip Number 3
Prepare to discuss specific examples of how you've led teams or projects in the past. Highlight your problem-solving skills and ability to implement improvements, as these are key aspects of the Housing Regulation & Improvement Manager role.
â¨Tip Number 4
Research Hounslow's current housing initiatives and challenges. Being knowledgeable about their specific context will allow you to tailor your responses during the interview and show that you're genuinely interested in contributing to their goals.
We think you need these skills to ace Housing Regulation & Improvement Manager
Some tips for your application đŤĄ
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Regulation & Improvement Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your expertise in housing policies, procedures, and compliance. Provide concrete examples of your previous work that demonstrate your problem-solving skills and ability to manage teams effectively.
Showcase Your Values: Reflect on Hounslow's core values such as 'Lead with Heart' and 'Harness the Mix'. In your application, illustrate how you embody these values in your professional life and how they influence your approach to housing regulation and improvement.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at London Borough of Hounslow
â¨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of the Housing Regulation & Improvement Manager. Be prepared to discuss how your experience aligns with these duties, particularly in areas like quality assurance and compliance.
â¨Showcase Your Problem-Solving Skills
Given the emphasis on investigative and problem-solving skills in the role, come prepared with examples of past challenges you've faced in housing regulation or improvement. Highlight your collaborative approach to finding solutions and how you prioritised tasks effectively.
â¨Emphasise Your Leadership Experience
As this position involves managing a team, be ready to discuss your leadership style and experiences. Share specific instances where you motivated and developed your team, and how you ensured high standards across the directorate.
â¨Align with Their Values
Familiarise yourself with Hounslow's core values, especially around diversity and inclusion. Be prepared to discuss how you embody these values in your work and how you can contribute to creating an inclusive environment within the council.
