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- Tasks: Join us as a Technical Account Manager, supporting customers and optimising thermoforming processes.
- Company: Wrights Plastics is a leading UK manufacturer in acrylic and plastic fabrication with over 50 years of experience.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of an innovative team, solving real-world problems and making an impact in the plastics industry.
- Qualifications: 3-5 years in technical account management or engineering, preferably in plastic thermoforming.
- Other info: Candidates must be eligible to work in the UK; proof required with application.
The predicted salary is between 36000 - 60000 £ per year.
INTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE 1975.
The Company: Wrights Plastics is a leading UK acrylic & plastic fabricator and a leading plastic products manufacturer making a wide range of products for use in sectors, such as retail, automotive and industry. The company has been established for over 50 years and is proud to have an impressive client base that includes renowned retailers, design agencies, car makers and UK manufacturers.
Summary of role: They are seeking a dedicated and technically adept Technical Account Manager to join their team in the plastic thermoforming industry. The successful candidate will work closely with customers to ensure their needs are met, provide technical guidance on thermoforming processes, and be the primary point of contact for all customer-facing technical sales matters. This position requires a blend of technical sales expertise and strong communication skills to build lasting customer relationships and deliver solutions that meet both customer requirements and business goals.
Key Responsibilities:
- Customer Support: Serve as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting issues, and offering solutions throughout the lifecycle of the product.
- Business Development: Build and develop new sales opportunities generated through company marketing activities and where appropriate via own initiative.
- Process Optimisation: Provide technical guidance to clients on optimising thermoforming processes, including material selection, tooling design, and production techniques.
- Product Development: Collaborate with customers and internal teams to assist in the development and design of new thermoformed products, ensuring they meet customer specifications and industry standards.
- Troubleshooting & Problem Solving: Identify and resolve technical issues related to thermoforming, such as material performance, process limitations.
- Sales Support: Assist the sales team in generating proposals, estimates and quotations for clients, ensuring that technical aspects of the project are thoroughly addressed.
- Cross-Functional Collaboration: Work closely with the Technical team, manufacturing, and quality control teams to ensure the technical requirements are fully understood and integrated into production.
Person profile:
- Minimum of 3-5 years of experience in a technical account management or engineering role, ideally, within the plastic thermoforming/vacuum forming industry or a closely related field.
- Strong understanding of plastic thermoforming processes, materials, and technologies.
- Ability to troubleshoot complex technical problems in a customer-facing environment.
- Excellent communication, presentation, and interpersonal skills to effectively interact with customers and internal teams.
- Strong project management skills with the ability to handle multiple tasks and meet deadlines.
- Experience with quality management systems (QMS) and industry standards.
Preferred Skills:
- Familiarity with ERP systems and customer relationship management (CRM) tools.
For UK roles, candidates must be eligible to work and live in the United Kingdom. Proof of eligibility will be required with your application.
To apply please contact Conrad Taylor 0044 (0) 1789 207070.
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Technical Account Manager employer: Plastic Fabrication and Display Products
Contact Detail:
Plastic Fabrication and Display Products Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in plastic thermoforming. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the industry.
✨Tip Number 2
Network with professionals in the plastics and packaging sectors. Attend industry events or connect with people on LinkedIn to gain insights and potentially get referrals for the Technical Account Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed technical accounts or solved complex problems in previous roles. This will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research Wrights Plastics thoroughly, including their products and client base. Tailoring your conversation to align with their business goals will show that you're proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Manager position. Tailor your application to highlight relevant experience in technical account management or engineering, particularly within the plastic thermoforming industry.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3-5 years of experience in a similar role. Discuss specific projects where you provided technical guidance, solved complex problems, or collaborated with cross-functional teams to demonstrate your suitability for the role.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your ability to interact effectively with customers and internal teams. Consider including instances where you successfully managed customer relationships or presented technical information.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Plastic Fabrication and Display Products
✨Understand the Technical Aspects
Make sure you have a solid grasp of plastic thermoforming processes and materials. Be prepared to discuss specific techniques and how they can be optimised for different applications, as this will demonstrate your technical expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of past experiences where you've successfully troubleshot technical issues in a customer-facing role. Highlight your approach to identifying problems and implementing effective solutions, as this is crucial for the Technical Account Manager position.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating complex technical information in a clear and concise manner, as you'll need to interact with both customers and internal teams regularly.
✨Demonstrate Project Management Abilities
Be ready to discuss how you've managed multiple tasks and projects in the past. Provide examples that showcase your organisational skills and ability to meet deadlines, which are vital for success in this position.
