2nd line applications support analyst

In this role, your primary responsibility will be to support your colleagues with the business applications our client uses.

We are looking for an IT Applications Support Analyst with significant experience working in a similar role, who is customer service focused and can demonstrate strong problem solving and analytical skills.

It is essential that you have demonstrable working experience within ITIL Frameworks, managing and troubleshooting software, apps, and programmes such as:

• Jira
• Salesforce
• PureCloud
• Powershell
• SQL
• PowerBI
• Microsoft Office 365
• Datadog
• Microsoft Azure

Our client is committed to offering five-star customer service (among other awards) and you will be joining an organisation filled with dedicated and talented professionals working together to achieve our business goals and uphold our exceptional reputation.

This role comes with an excellent benefit package and hybrid working.

If you have relevant experience apply today for an early conversation