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- Tasks: Join us as an ERP Consultant, implementing finance and HR solutions for diverse clients.
- Company: We're a leading global ERP solutions provider with 40 years of experience and over 600 customers.
- Benefits: Enjoy an attractive salary, appealing perks, and opportunities for personal and professional growth.
- Why this job: Be part of an innovative team, delivering impactful solutions and enhancing customer experiences.
- Qualifications: Knowledge of tier 2 ERP products and payroll processes is essential; strong communication skills are a must.
- Other info: Work in a dynamic, international environment with opportunities to learn and grow.
The predicted salary is between 36000 - 60000 £ per year.
We are a leading global supplier of innovative ERP solutions with over 40 years of experience serving over 600 customers across the UK, Ireland, and Europe.
The ERP Consultant will report to the Head of Consultancy and is responsible for delivering high-quality implementations and service days across various projects. This role ensures positive customer experiences and referenceable clients throughout all project lifecycle phases, including business analysis, process mapping, system configuration, technical assistance, training, implementation documentation, and post-implementation support. Experience in Finance and HR systems, particularly Payroll, is essential.
Responsibilities:
- Implement financial and HR modules and associated software on client sites throughout the UK and potentially internationally.
- Deliver quality training courses tailored to customer needs.
- Conduct rigorous software testing, documenting and escalating issues appropriately.
- Create process documentation and user guides.
- Provide telephone and remote support.
- Maintain training manuals.
- Escalate project issues to the project manager, offering technical and management guidance.
- Collaborate with the implementation team to resolve customer challenges.
- Pursue relevant certifications, learn new modules and features, and share knowledge with the wider team.
- Ensure customer expectations are met, consultancy is delivered, and solutions are documented clearly.
- Assist the support team with questions relating to projects or software.
- Liaise with specialist services to resolve project issues or offer advice.
- Maximize revenue opportunities, including sales of additional services, training, or software.
- Translate customer requirements into specifications.
- Utilize process mapping tools.
Qualifications, Experience & Skills:
Essential:
- Knowledge of a tier 2 ERP product.
- Familiarity with running Payroll applications and processes.
- Strong business process knowledge.
- Ability to deliver training and provide product knowledge.
- Proficient in resolving customer issues.
- Strong specification translation skills.
- Competence with process mapping tools.
- Self-motivated with strong interpersonal skills.
- Ability to think laterally under pressure and make independent decisions.
- Good analytical and problem-solving abilities.
- Focused on delivering customer objectives.
- Excellent written and verbal communication skills.
Desirable:
- Knowledge of Time and Attendance applications.
- Financial background or experience.
- SQL Server scripting experience.
- Data manipulation and report writing skills.
- Proficiency in VB Scripting/C#, .Net tools, Visual Studio .Net, and XML.
- Familiarity with Windows Servers and operating systems.
Benefits:
- Attractive salary.
- Ambitious and international working atmosphere.
- Appealing secondary benefits.
- Opportunities for professional and personal growth.
- Be part of a growing, innovative, and ambitious organization.
ERP Consultant - Finance and HR employer: CloudScope
Contact Detail:
CloudScope Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Consultant - Finance and HR
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description. Understanding the nuances of tier 2 ERP products and their applications in Finance and HR will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former ERP consultants, especially those who have experience in Finance and HR. Engaging in conversations about their experiences can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Consider pursuing relevant certifications that align with the role, such as those related to ERP systems or project management. This not only enhances your qualifications but also demonstrates your commitment to professional growth.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully implemented solutions or resolved customer issues. Having concrete examples ready will showcase your problem-solving skills and ability to deliver results under pressure.
We think you need these skills to ace ERP Consultant - Finance and HR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ERP systems, particularly in Finance and HR. Emphasise any specific projects you've worked on that align with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with Payroll applications and how you can contribute to delivering high-quality implementations and customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your skills in process mapping, training delivery, and problem-solving. Use examples from your past work to demonstrate how these skills have led to successful project outcomes.
Show Enthusiasm for Learning: Express your willingness to pursue relevant certifications and learn new modules. This shows that you are proactive and committed to professional growth, which is highly valued in this role.
How to prepare for a job interview at CloudScope
✨Showcase Your ERP Knowledge
Make sure to highlight your experience with tier 2 ERP products during the interview. Be prepared to discuss specific projects where you've implemented financial and HR modules, as this will demonstrate your expertise and relevance to the role.
✨Prepare for Technical Questions
Expect questions related to Payroll applications and processes. Brush up on your technical skills, especially in areas like SQL Server scripting and data manipulation, as these are crucial for the position.
✨Demonstrate Your Training Skills
Since delivering training is a key responsibility, think of examples where you've successfully trained others. Be ready to explain your approach to tailoring training courses to meet customer needs, showcasing your ability to communicate complex information clearly.
✨Emphasise Problem-Solving Abilities
The role requires strong analytical and problem-solving skills. Prepare to discuss past challenges you've faced in projects and how you resolved them, particularly in relation to customer issues or project escalations.
