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- Tasks: Support stewards and manage cases in industrial relations across the West Midlands.
- Company: Join the Chartered Society of Physiotherapy, representing 65,000 healthcare professionals.
- Benefits: Enjoy 27 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Be part of a culture that values innovation, teamwork, and continuous improvement.
- Qualifications: Experience in trade unions and strong communication skills are essential.
- Other info: Remote work available; commitment to equity and diversity is crucial.
The predicted salary is between 34400 - 48280 £ per year.
1 x Part time, 26 hours per week
Fixed Term contract until Dec 2026
£43,197 per annum (£58,150 FTE)
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps).
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time managing cases from across the UK, but predominantly from nearby regions.
The postholder will work in collaboration with other health trade unions across the region. You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy. You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted. Closing date: 10am, 19th June 2025. Interview date: W/c 7th July 2025, in-person at London Office.
If you require any adjustments during the application stage, please email the Human Resources team at hr@csp.org.uk. The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
Negotiating and Casework Officer - West Midlands employer: The Chartered Society of Physiotherapy
Contact Detail:
The Chartered Society of Physiotherapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Negotiating and Casework Officer - West Midlands
✨Tip Number 1
Familiarise yourself with the NHS structures and government policies related to health. This knowledge will not only help you understand the context of the role but also demonstrate your commitment to the sector during discussions.
✨Tip Number 2
Network with current or former employees of the Chartered Society of Physiotherapy. Engaging in conversations can provide insights into the organisational culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience in industrial relations and how you've successfully supported members in previous roles. Be ready to share specific examples that highlight your negotiation and communication skills.
✨Tip Number 4
Showcase your understanding of equity, diversity, and belonging principles. Be prepared to discuss how you have implemented these values in your past work, as they are central to the CSP's mission.
We think you need these skills to ace Negotiating and Casework Officer - West Midlands
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Negotiating and Casework Officer position. Highlight key skills such as communication, negotiation, and understanding of NHS structures that are essential for the role.
Tailor Your Application: Customise your application to reflect how your experience aligns with the specific duties mentioned in the job description. Use examples from your past work that demonstrate your ability to manage cases, support stewards, and provide industrial relations advice.
Show Commitment to Values: The Chartered Society of Physiotherapy values learning, courage, inclusivity, and integrity. Make sure to incorporate these values into your application by providing examples of how you have embodied them in your previous roles.
Follow Application Instructions: Ensure you complete the online application form as instructed. Remember that CVs will not be accepted, so focus on providing detailed responses to the application questions that showcase your qualifications and commitment to equity, diversity, and belonging.
How to prepare for a job interview at The Chartered Society of Physiotherapy
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of a Negotiating and Casework Officer. Be prepared to discuss how your experience aligns with managing cases, supporting stewards, and providing industrial relations support.
✨Showcase Your Trade Union Experience
Highlight your significant trade union experience at a senior level during the interview. Be ready to provide examples of how you've successfully navigated complex negotiations or represented members in disputes, as this will demonstrate your capability for the role.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this position, prepare to showcase your skills. You might be asked to present a scenario or case study, so practice articulating your thoughts clearly and confidently, ensuring you convey your ideas effectively.
✨Emphasise Commitment to Equality and Diversity
The CSP values equity, diversity, and belonging. Be prepared to discuss how you have implemented these principles in your previous roles. Share specific examples that illustrate your commitment to creating an inclusive environment for all members.
