Head of Individual Giving, Legacies and Supporter Experience

Our client is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. They are working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.

This is a pivotal role in the Fundraising Directorate as one of three Heads making up their Fundraising Leadership Team and provides an opportunity for an Individual Giving expert and leader with a passion for delivering excellent supporter experiences.

You will be joining a supportive and ambitious team as they embark on a new fundraising strategy (2025-2029), with a renewed focus on growing their supporter numbers alongside growing their income, so they can increase their impact for people with cystic fibrosis.

In this role, you will:

• Lead and motivate the Individual Giving, Legacy and In-Memory, and Supporter Care teams
• Facilitate a culture of collaboration, innovation, efficiency and keeping our supporters front and centre
• Set the direction, budget and KPIs to ensure they meet their income targets and grow and retain their core income streams
• Regularly review our programmes to ensure they are maximising return on investment, capitalising on latest trends and learning as they go
• Collaborate with colleagues across the Trust to develop and implement a Supporter Experience Strategy that results in their supporters feeling valued, respected and with them for the long-term

They are looking for someone who has strategic experience of developing and delivering successful individual giving and ideally legacy programmes, is results-focused, with great leadership and relationship building skills. You will have a love for both data and words, and an enthusiasm for using ideas and data to help raise more money in effective ways.

Closing date for completed applications is 12.00pm on 16 June 2025. Interviews expected week commencing 23 June 2025. They reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.

Please note you will need to have the right to work in the UK before starting work with them and they will check this. No agencies please.

How to apply: Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact them. To apply, please select ‘Apply Now’ and complete their application form and equal opportunities form.

Our client aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. They want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.

It is their policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.