At a Glance
- Tasks: Handle insurance renewals and customer queries with professionalism.
- Company: Join a reputable insurance brokerage known for exceptional client service.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Why this job: Be part of a team that values expert advice and personal connections.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Located in York, this role offers a chance to learn in a dynamic industry.
The predicted salary is between 28800 - 43200 £ per year.
Join our growing team at our client site in York! They are an established specialist SME Commercial and Private Client insurance brokerage committed to exceeding client expectations through expert advice and personal service.
What You'll Do:
- Process renewals and mid-term adjustments.
- Address customer queries proactively and professionally.
- Follow internal procedures.
Insurance Account Handler employer: Total Spectrum
Contact Detail:
Total Spectrum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly SME Commercial and Private Client sectors. Understanding the nuances of these areas will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance field, especially those who work in account handling. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully handled customer queries or resolved issues. This will demonstrate your proactive approach and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Research the company’s values and client service philosophy. Tailoring your conversation to align with their commitment to exceeding client expectations can set you apart from other candidates.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of an Insurance Account Handler. Highlight your relevant experience in processing renewals and handling customer queries.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the insurance industry. Include specific examples of how you've provided excellent customer service or managed accounts in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for this particular brokerage and how you can contribute to their commitment to exceeding client expectations.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance sector.
How to prepare for a job interview at Total Spectrum
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of insurance products and services. Understanding the key concepts will help you answer questions confidently and demonstrate your expertise in the field.
✨Prepare for Customer Scenarios
Think about potential customer queries you might encounter in the role. Be ready to discuss how you would handle specific situations, showcasing your problem-solving skills and customer service approach.
✨Familiarise Yourself with Internal Procedures
Research the typical internal procedures of an insurance brokerage. Being able to discuss how you would follow these processes can show that you are detail-oriented and understand the importance of compliance.
✨Show Enthusiasm for Client Service
Express your commitment to exceeding client expectations. Share examples from your past experiences where you went above and beyond for a customer, highlighting your dedication to personal service.