Tenancy Manager

Tenancy Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
C

At a Glance

  • Tasks: Manage tenancy paperwork, liaise with landlords and tenants, and ensure compliance.
  • Company: Colville Search is a boutique agency in West London's vibrant property market.
  • Benefits: Join a lively team, enjoy varied tasks, and work in an exciting location.
  • Why this job: Perfect for detail-oriented individuals who thrive in fast-paced environments and love helping others.
  • Qualifications: Strong admin skills, Microsoft Office proficiency, and a proactive attitude are essential.
  • Other info: Bonus points for lettings experience and knowledge of compliance and tenancy law.

The predicted salary is between 36000 - 60000 £ per year.

Location: West London

Hours: 8:45 AM – 6:00 PM

We’re on the hunt for a confident, organised and compliance-savvy superstar to join our lettings team! If you love spinning plates (figuratively, not literally), know your way around property paperwork, and have a passion for keeping things running smoothly behind the scenes — we’d love to meet you.

What You’ll Be Doing:

  • Keeping deals on track and paperwork perfect
  • Managing pre-tenancy works (think safety checks, inventories, and getting homes move-in ready)
  • Liaising with landlords, tenants, and contractors
  • Chasing documents, invoices, and making sure every box is ticked
  • Ensuring compliance is on point (GSCs, EPCs, R2R, you name it)
  • Helping negotiators with onboarding new landlords
  • Filing, archiving, and key management (don’t worry — we’ve got a system)
  • Occasionally supporting marketing with cool property campaigns

You’re Someone Who:

  • Has eagle eyes for detail and dates (nothing slips through the cracks!)
  • Thrives in a fast-paced office and keeps calm under pressure
  • Communicates clearly and professionally (on phone, email, or in person)
  • Is proactive, friendly, and enjoys helping others
  • Has solid admin skills and is confident using Microsoft Office (and can pick up new systems quickly)

Bonus Points If You:

  • Have lettings or property experience
  • Know the basics of compliance and tenancy law
  • Can keep a spreadsheet tidy like a boss

Perks:

  • Be part of a lively and collaborative team
  • Work in one of West London’s most exciting property hubs
  • Get stuck into a varied role where no two days are the same

Ready to jump in? Let’s chat!

Colville Search are a boutique agency and as a result, are unable to respond individually to the large volume of applications. If you are already registered with Colville Search please do not hesitate to contact the consultant you deal with directly.

Tenancy Manager employer: Colville Search Limited

At Colville Search, we pride ourselves on being an exceptional employer in the heart of West London, offering a vibrant and collaborative work culture that fosters teamwork and innovation. As a Tenancy Manager, you'll enjoy a dynamic role with opportunities for professional growth, all while being part of a supportive team that values your contributions and encourages you to thrive in a fast-paced environment. With our focus on employee development and a commitment to maintaining a lively workplace, you'll find that no two days are the same, making your experience both meaningful and rewarding.
C

Contact Detail:

Colville Search Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Manager

✨Tip Number 1

Familiarise yourself with the local property market in West London. Understanding the area, its trends, and what tenants and landlords are looking for can give you an edge during interviews.

✨Tip Number 2

Brush up on your knowledge of compliance and tenancy law. Being able to discuss relevant regulations confidently will show that you're serious about the role and understand the importance of compliance in property management.

✨Tip Number 3

Prepare examples of how you've successfully managed multiple tasks or projects simultaneously. This role requires excellent organisational skills, so demonstrating your ability to juggle responsibilities will be crucial.

✨Tip Number 4

Network with professionals in the lettings industry. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals.

We think you need these skills to ace Tenancy Manager

Attention to Detail
Organisational Skills
Compliance Knowledge
Property Management
Communication Skills
Customer Service
Administrative Skills
Microsoft Office Proficiency
Time Management
Problem-Solving Skills
Negotiation Skills
Knowledge of Tenancy Law
Ability to Work Under Pressure
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in property management or lettings. Emphasise your organisational skills and any compliance knowledge you have, as these are key for the Tenancy Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to handle paperwork efficiently. Mention specific examples of how you've kept things running smoothly in previous roles.

Highlight Relevant Skills: In your application, focus on skills such as attention to detail, communication, and proficiency with Microsoft Office. These are crucial for the role and will help you stand out.

Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.

How to prepare for a job interview at Colville Search Limited

✨Showcase Your Organisational Skills

As a Tenancy Manager, you'll need to juggle multiple tasks. Prepare examples of how you've successfully managed your time and organised paperwork in previous roles. This will demonstrate your ability to keep everything running smoothly.

✨Demonstrate Compliance Knowledge

Familiarise yourself with key compliance areas relevant to the role, such as GSCs and EPCs. Be ready to discuss any experience you have with compliance in lettings or property management, as this will show you're serious about the responsibilities of the position.

✨Communicate Clearly

Effective communication is crucial in this role. Practice articulating your thoughts clearly and professionally, whether it's over the phone, via email, or in person. Consider preparing a few scenarios where you successfully resolved issues through clear communication.

✨Prepare for Fast-Paced Scenarios

Since the job involves working in a fast-paced environment, think of examples from your past where you thrived under pressure. Be ready to discuss how you maintain calm and focus while managing multiple priorities.

Tenancy Manager
Colville Search Limited
C
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>