SHOP MANAGER

SHOP MANAGER

Sheffield Full-Time 24000 - 36000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Lead the Sheffield Broomhill Store, managing daily operations and a team to boost sales.
  • Company: Join Barnardo's, a charity dedicated to supporting children and families across the UK.
  • Benefits: Enjoy flexible working, 26 days leave, discounts, and a pension scheme with employer contributions.
  • Why this job: Make a real impact while developing your leadership skills in a supportive environment.
  • Qualifications: Customer service experience and basic IT skills are essential; management experience is a plus.
  • Other info: This role requires weekend and evening shifts; apply quickly as positions may close early.

The predicted salary is between 24000 - 36000 £ per year.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis. As a Store Manager you will manage the day to day running of our Sheffield – Broomhill Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 224 Fulwood Road, Broomhill, Sheffield, S10 3BB

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to work on a rota basis which will include weekend, evening, and bank holiday working. The store has a private car park with a parking pass available for the successful candidate if required or there is a bus route from Central Sheffield to Broomhill.

Some key responsibilities are:

  • Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
  • Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
  • Implement promotions in the Store as directed by Head Office or your Area Business Manager.
  • Maintain a high standard of presentation, both in the windows and the interior of the Store.
  • Ensure there is adequate stock available on the shop floor, at all times, on all key lines.
  • Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
  • Create an organised and pleasant working environment for staff and volunteers.
  • Actively recruit the correct/specified number of volunteers to deliver the stores objectives and KPI's.
  • Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
  • Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Ideal Candidates Must Haves:

  • Ability to deliver excellent customer service.
  • Experience of managing people.
  • Ability to liaise and respond to a variety of people from varying backgrounds.
  • Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
  • Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
  • Ability to handle cash and reconcile accurately.
  • Proven experience of meeting targets and KPI's.
  • Basic IT skills.

As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters, and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

About Barnardo's: At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Benefits: Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. 26 days annual leave plus bank holidays, increasing after 5 years service. The ability to buy up to another 5 days annual leave via our HolidayPlus scheme. A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options. Service related sick pay from day 1. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution. Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension. Cycle2work scheme. Interest free season ticket loans. Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal. Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support. Access to Barnardo's Corporate University. *T&C's apply based on contract.

SHOP MANAGER employer: Barnardo's

Barnardo's is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. As a Store Manager in Sheffield's Broomhill area, you will benefit from flexible working arrangements, generous annual leave, and access to a range of employee perks, including discounts and a comprehensive pension scheme. Join us in making a meaningful impact while enjoying opportunities for personal growth and a collaborative team environment.
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Contact Detail:

Barnardo's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SHOP MANAGER

✨Tip Number 1

Familiarise yourself with Barnardo's mission and values. Understanding their commitment to children and families will help you align your responses during the interview, showcasing your passion for their cause.

✨Tip Number 2

Prepare examples from your past experience that demonstrate your ability to manage a team effectively. Highlight specific instances where you improved sales or customer service, as these are key aspects of the Store Manager role.

✨Tip Number 3

Research common retail KPIs and be ready to discuss how you've met or exceeded them in previous roles. This will show your understanding of the retail environment and your capability to drive store performance.

✨Tip Number 4

Be prepared to discuss your approach to volunteer management. Since recruiting and training volunteers is part of the role, having a strategy or examples of how you've successfully engaged volunteers will set you apart.

We think you need these skills to ace SHOP MANAGER

Customer Service Excellence
Team Management
Sales and Profit Maximisation
Stock Management
Promotional Implementation
Training and Development
Volunteer Recruitment
Financial Management
Cash Handling and Reconciliation
Target and KPI Achievement
Basic IT Skills
Communication Skills
Problem-Solving Skills
Organisational Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Store Manager position at Barnardo's. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail management or customer service. Use specific examples that demonstrate your ability to lead a team, manage stock, and meet sales targets.

Showcase Your Values: Barnardo's values diversity and inclusion. Make sure to reflect your commitment to these values in your application. Mention any relevant experiences that showcase your ability to work with diverse groups of people.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Barnardo's

✨Know the Company Values

Before your interview, make sure you understand Barnardo's values and mission. They are committed to supporting children and families, so be prepared to discuss how your personal values align with theirs.

✨Demonstrate Leadership Skills

As a Store Manager, you'll be leading a team. Be ready to share examples of your previous management experience, focusing on how you've motivated and developed your team to achieve targets.

✨Showcase Customer Service Experience

Customer service is key in this role. Prepare to discuss specific instances where you've gone above and beyond for customers, and how you ensure a high standard of service in your previous roles.

✨Prepare for Financial Questions

Since the role involves handling cash and maintaining budgets, brush up on basic financial concepts. Be ready to explain how you've managed finances in past positions, including any experience with KPIs.

SHOP MANAGER
Barnardo's
B
  • SHOP MANAGER

    Sheffield
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-06-06

  • B

    Barnardo's

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