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For Companies At a Glance
- Tasks: Lead technology operations, ensuring smooth delivery and reliability of critical IT services.
- Company: Join a high-growth tech company with global ambitions and a focus on innovation.
- Benefits: Enjoy a competitive salary, bonus potential, and hybrid work options for flexibility.
- Why this job: Make a real impact in a fast-paced culture that values initiative and collaboration.
- Qualifications: Proven leadership in tech ops, cloud infrastructure expertise, and experience with multi-disciplinary teams.
- Other info: This is a hands-on role in a mission-critical environment, perfect for proactive leaders.
The predicted salary is between 72000 - 168000 £ per year.
Location: Buckinghamshire (Hybrid – 2–3 days per week onsite)
Salary: £120,000 + Bonus (up to 20%)
Type: Full-time, Permanent
Are you a hands-on technology leader with a track record of delivering operational excellence in 24/7, high-stakes environments? We are seeking a proactive and strategic Head of Technology Operations to lead a mission-critical IT function through its next phase of growth and transformation.
About the Role
As Head of Technology Operations, you will report directly to the Head of Technology and work closely with peers across Software, Architecture, PMO, and Broadcast. You’ll lead a distributed team across end-user computing, infrastructure, cloud operations, application support, incident management, and outsourced service desk functions. This is a high-impact leadership role focused on maintaining platform stability, driving continuous improvement, and collaborating across technology teams to support business-critical services.
Key Responsibilities
- Own and evolve IT Operations including infrastructure, CI/CD, middleware, and DevOps (90% Azure-based).
- Ensure smooth delivery of corporate applications, service desk support, security posture, and EUC.
- Lead operational change across environments supporting real-time, data-heavy systems.
- Maintain and improve reliability of 24/7 platforms – when the tech goes down, the business stops.
- Partner with development, broadcast, and architecture teams to streamline collaboration and shared infrastructure use.
About You
- Proven leadership in mission-critical tech ops – ideally with experience in always-on environments.
- Deep understanding of cloud infrastructure (Azure), CI/CD tooling, and modern dev practices.
- Experience leading multi-disciplinary teams spanning software, infra, and support.
- Passionate about continuous improvement and leading by example – sleeves rolled up, ready to solve.
- Familiarity with tools like Jira, ServiceNow, Azure DevOps, Kubernetes, and GitHub.
Why Apply?
- Be part of a high-growth tech environment with global ambitions.
- Influence platform strategy and operational maturity at scale.
- Lead a team that directly impacts product delivery and business performance.
- Join a collaborative, fast-paced culture where initiative is valued.
Head of Technology Operations (Ref 185486) employer: Forsyth Barnes
Contact Detail:
Forsyth Barnes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Operations (Ref 185486)
✨Tip Number 1
Network with professionals in the technology operations field, especially those who have experience in high-stakes environments. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in cloud infrastructure and DevOps practices.
✨Tip Number 2
Familiarise yourself with the specific tools mentioned in the job description, such as Azure, Jira, and ServiceNow. Consider taking online courses or certifications that can enhance your knowledge and demonstrate your commitment to continuous improvement in technology operations.
✨Tip Number 3
Prepare to discuss your hands-on leadership experiences in mission-critical tech operations during interviews. Be ready to share specific examples of how you've successfully managed teams and improved operational efficiency in 24/7 environments.
✨Tip Number 4
Research StudySmarter's culture and values to align your approach with what we value in our team members. Highlight your passion for collaboration and initiative in your conversations, showing how you can contribute to our fast-paced and innovative environment.
We think you need these skills to ace Head of Technology Operations (Ref 185486)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technology operations, particularly in high-stakes environments. Emphasise your leadership roles and any specific achievements related to cloud infrastructure and CI/CD practices.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology operations and continuous improvement. Mention specific examples of how you've led teams in mission-critical settings and your familiarity with tools like Azure and Jira.
Showcase Relevant Skills: Clearly outline your technical skills and leadership qualities that align with the job description. Highlight your experience with Azure, DevOps, and managing distributed teams to demonstrate your fit for the role.
Prepare for Potential Questions: Anticipate questions related to operational excellence and team leadership in 24/7 environments. Be ready to discuss your approach to maintaining platform stability and driving improvements in technology operations.
How to prepare for a job interview at Forsyth Barnes
✨Showcase Your Leadership Experience
Be prepared to discuss specific examples of how you've led teams in high-stakes environments. Highlight your ability to manage multi-disciplinary teams and drive operational excellence, especially in 24/7 settings.
✨Demonstrate Technical Proficiency
Familiarise yourself with the technologies mentioned in the job description, particularly Azure, CI/CD tooling, and DevOps practices. Be ready to explain how you've used these tools in past roles to improve operations.
✨Emphasise Continuous Improvement
Share instances where you've implemented changes that led to improved reliability or efficiency. This role values a proactive approach, so illustrate your passion for continuous improvement and problem-solving.
✨Prepare for Collaborative Scenarios
Since the role involves partnering with various teams, think of examples where you've successfully collaborated across departments. Discuss how you facilitated communication and streamlined processes to achieve common goals.
