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- Tasks: Support the PMO team with project operations, governance reporting, and stakeholder management.
- Company: Join St. James's Place, a diverse employer committed to inclusivity and community support.
- Benefits: Enjoy a collaborative work environment with opportunities for training and professional growth.
- Why this job: Be part of impactful projects while developing your skills in a supportive culture.
- Qualifications: Experience with Office365 and teamwork; PMO experience is a plus.
- Other info: This role is perfect for proactive individuals eager to enhance their project management skills.
The predicted salary is between 36000 - 60000 £ per year.
This job is with St. James's Place, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
The Project Support Officer will play a key role in the Business Change PMO Function, which supports our business aligned portfolios and programmes of work. The role will support the central operations function of the team, together with supporting and developing the overall PMO.
What you'll be doing:
- Responsible for supporting the Central function of the PMO Team, ensuring the day-to-day operations function smoothly and effectively, including: Mobilising and Closing projects.
- Key contact for support on our key Change Management Tools, including configuration, training and issue resolution.
- Centralised governance reporting.
- Project and Portfolio quality checks.
- Managing the range of queries that come to the team.
- Liaison with stakeholders of all levels throughout the company to fulfil requests.
Responsible for providing full PMO Analyst support as defined in the PMO Services at a competent level, including:
- RAIDD Management
- Change Budget Management
- Governance Meeting Preparation and Actions
- Change Planning
- Benefits Management
- Document Management
- Project Quality Checks
To be competent in using key project and portfolio management tools. To be competent at training other users in key project and portfolio management tools. To take leadership of one or more defined PMO Services, ensuring the service is working effectively and looking for opportunities for improvement. To be competent at building reports either through tools or manually.
Who we're looking for:
We are looking for a proactive individual to ensure smooth operations, governance reporting, and quality checks within our central PMO function. The ideal candidate is organised, skilled in stakeholder management, and confident in project tools, training, and issue resolution.
Essential Criteria:
- Good experience using Office365 e.g. - countifs, V lookups etc.
- An understanding of Risk and Issue.
- Must have experience working in a team.
- Demonstrable experience in logically thinking and presenting information.
Desirable Criteria:
- Experience working in a PMO.
Project Support Officer employer: St. James’s Place
Contact Detail:
St. James’s Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer
✨Tip Number 1
Familiarise yourself with the key project management tools mentioned in the job description. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your stakeholder management skills. Prepare examples of how you've effectively communicated and collaborated with different levels of stakeholders in previous roles, as this is crucial for the Project Support Officer position.
✨Tip Number 3
Showcase your organisational skills by preparing a mock project plan or governance report. This will not only help you understand the role better but also give you a practical example to discuss during your interview.
✨Tip Number 4
Research St. James's Place and their approach to inclusivity and business change. Understanding their values and how they align with your own can help you articulate why you're a great fit for their team.
We think you need these skills to ace Project Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Project Support Officer role. Emphasise your proficiency in Office365, stakeholder management, and any PMO experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the PMO function and your proactive approach to supporting operations. Mention specific examples of how you've successfully managed projects or supported teams in the past.
Highlight Relevant Skills: In your application, clearly outline your skills in risk and issue management, governance reporting, and project quality checks. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at St. James’s Place
✨Showcase Your Organisational Skills
As a Project Support Officer, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the day-to-day operations of the PMO effectively.
✨Familiarise Yourself with PMO Tools
Make sure you are well-versed in the project and portfolio management tools mentioned in the job description. If possible, practice using these tools before the interview so you can confidently discuss your experience and how you can train others in their use.
✨Prepare for Stakeholder Management Questions
Expect questions about how you would manage relationships with stakeholders at various levels. Think of specific instances where you successfully liaised with different teams or individuals, and be ready to explain your approach to communication and issue resolution.
✨Demonstrate Your Analytical Thinking
The role requires logical thinking and presenting information clearly. Be prepared to discuss how you analyse data and make decisions based on that analysis. You might even want to bring along a sample report or presentation you've created to showcase your skills.
