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For Companies At a Glance
- Tasks: Lead a team of IT consultants, ensuring top-notch service delivery and operational excellence.
- Company: Join a dynamic Managed Service Provider focused on innovation and client satisfaction.
- Benefits: Enjoy competitive salary, professional development opportunities, and a collaborative work culture.
- Why this job: Make a real impact in IT operations while growing your leadership skills in a fast-paced environment.
- Qualifications: Proven IT management experience, deep technical knowledge, and excellent communication skills required.
- Other info: Opportunity to work with cutting-edge technologies and contribute to strategic business decisions.
The predicted salary is between 43200 - 72000 £ per year.
Are you a proven leader with a passion for IT operations, team development, and delivering top-tier technical solutions? Do you thrive in a fast-paced Managed Service Provider (MSP) environment, driving efficiency, collaboration, and operational excellence? If so, this is your opportunity to step into a leadership role that truly makes an impact.
Key Responsibilities
- Team Leadership & Development: Lead and develop a high-performing regional Technical Consultant team, ensuring consistent delivery through regular 1-to-1s, performance reviews, and structured mentorship.
- Operational Excellence: Drive efficiency by refining workflows, processes, and technologies to optimize IT service delivery and meet client expectations.
- Empowering Growth: Identify skills gaps and implement tailored training programs to upskill the team, ensuring readiness for evolving challenges.
- Collaboration & Communication: Host regular team meetings to share updates, operational insights, and foster a cohesive, collaborative work environment.
- Quality & Compliance: Conduct quality control reviews of documentation, ensuring adherence to operational standards and best practices.
- Client-Focused Operations: Provide on-site consultancy and manage IT operations for key clients, ensuring seamless system performance and client satisfaction.
- Recruitment & Talent Management: Play a pivotal role in hiring and building a team equipped to deliver high-level IT services and operational support.
- Strategic Contribution: Represent the regional team in leadership meetings, contributing to the overall operational strategy and vision of the business.
- Service Auditing: Shadow and audit team members’ work to maintain operational consistency and uphold service quality.
- Escalation Management: Act as the primary escalation point for complex technical and operational challenges, supporting the team in resolving critical issues.
- Client Solutions & Projects: Oversee and deliver tailored IT operational solutions and manage complex projects from inception to completion.
What We’re Looking For
- Proven experience managing IT teams, preferably in an MSP environment, with a strong focus on operational leadership.
- Deep technical expertise in Microsoft 365, Azure, server hardware, operating systems, hypervisors, and networking equipment.
- Strong problem-solving skills and the ability to manage escalations in high-pressure environments.
- Commitment to ongoing development, ideally with or working toward Microsoft Expert-level certifications.
- Excellent communication skills, capable of translating technical details into clear, actionable insights for diverse audiences.
- A collaborative and approachable leadership style that inspires trust and growth within your team.
Why Join Us?
- Leadership Impact: Be at the forefront of operational excellence, guiding a talented team in delivering exceptional IT services.
- Career Growth: Access to cutting-edge technologies and opportunities for continuous professional development.
- Recognition & Rewards: Competitive salary, benefits package, and the satisfaction of leading a team that drives real results.
If you're ready to lead, inspire, and elevate IT operations within a dynamic MSP environment, we’d love to hear from you. Apply now to become an integral part of our mission to deliver outstanding technical and operational solutions!
Lead IT Consultant employer: Sharp UK
Contact Detail:
Sharp UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead IT Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in IT operations, especially within Managed Service Providers. This knowledge will not only help you during interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved operational efficiency in past roles. Having concrete stories ready will showcase your leadership skills and problem-solving abilities effectively.
✨Tip Number 4
Demonstrate your understanding of client-focused operations by thinking of ways to enhance client satisfaction through IT solutions. Be ready to share innovative ideas that could benefit StudySmarter's clients during discussions.
We think you need these skills to ace Lead IT Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise relevant to the role of Lead IT Consultant. Focus on your achievements in managing IT teams, especially in an MSP environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT operations and team development. Use specific examples from your past experiences to demonstrate how you can drive efficiency and collaboration.
Highlight Relevant Skills: In your application, emphasise your deep technical knowledge in areas like Microsoft 365, Azure, and networking equipment. Mention any certifications or ongoing development efforts that align with the job requirements.
Showcase Leadership Style: Describe your collaborative and approachable leadership style in your application. Provide examples of how you've inspired trust and growth within your teams, as this is crucial for the role.
How to prepare for a job interview at Sharp UK
✨Showcase Your Leadership Skills
As a Lead IT Consultant, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on mentorship, performance reviews, and fostering collaboration.
✨Highlight Technical Expertise
Make sure to discuss your deep technical knowledge, especially in areas like Microsoft 365, Azure, and networking equipment. Be ready to explain complex concepts in simple terms, as this will showcase your communication skills.
✨Prepare for Problem-Solving Scenarios
Expect to face questions about managing escalations and resolving technical challenges. Think of specific instances where you successfully navigated high-pressure situations and be prepared to share your thought process.
✨Demonstrate a Client-Focused Mindset
Since client satisfaction is key, prepare to discuss how you've ensured seamless system performance for clients in previous roles. Share examples of how you've tailored solutions to meet client needs and expectations.
