Commercial Manager

Overall Purpose of Job – Commercial Manager

Please note this role is primarily home based with office travel when needed.

The Commercial Manager will have responsibility for the day to day delivery of all Commercial engineering work, including delivery of all private Commercial and domestic installation schemes, inspections, repairs and servicing.

The Commercial Manager will have direct responsibility for engineering teams delivering in these works and overall responsibility of the contract delivery elements, reporting into the General Manager at all times.

This role will work closely with the General Manager to support the growth aspirations of the business and to report on any contracts that the Commercial Manager has responsibility for.

Main Responsibilities for a Commercial Manager

To work closely with the Sales Support Executive to identify new commercial opportunities, provide technical information and site surveys as required and help set project budgets

Ensure that work is delivered in line with project budgets and timescales

Post award, to arrange and undertake client meetings for contract mobilisation (where required) and contract management meetings

Provide monthly internal and external reporting as required

To manage and resolve day to day operational issues as they occur

To liaise with suppliers to ensure the correct materials are available

To line manage and monitor directly employed engineers including the inductions, probations, annual reviews, scheduling of work and the quality of delivery.

To manage and monitor subcontractors on your projects

To work with the Office Administrator to ensure all engineer training is in place and up to date

To manage delivery of assigned contracts, including scheduled and re-active boiler and heating installations and repairs

To liaise with customers/tenants pre, during and post installation ensuring that they are full aware of what work will be carried out and when.

To ensure continuous customer care is in place throughout the works and that any issues raised are dealt with to avoid complaints. Where a complaint is made that the complaints procedure is fully adhered to.

Working with the General Manager and Sales Support Executive to grow revenue and market share of Commercial work and renewables

To work with the General Manager and other contract Managers to support the recruitment of new staff and apprentices

To manage and define onsite Health and Safety RAMS

Create all invoices and work valuations in a prompt timescale in line with Company procedure

Manage Health and safety

Manage compliance pre and post install

Knowledge, Skill and Experience Required

Practical experience of managing contracts and works

Industry experience would be advantageous

Good knowledge of MS Office including Excel

Excellent people management skills and an eagerness to support staff development

Understanding of cost controls and financial planning on works

Good health and safety knowledge

Organisation and reactiveness are key to this role

Package and Benefits

Monday Friday 8-4pm flexibility is mandatory as may need to support out of hours

Simply health benefits

25 days annual leave plus bank holidays and birthday extra day

Company van, laptop, phone

Ongoing training and development opportunities

Aviva pension

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