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- Tasks: Manage daily operations of a busy GP practice, ensuring top-notch patient care.
- Company: Join a well-established private GP practice in Kensington, known for personalised healthcare.
- Benefits: Enjoy paid overtime, a contributory pension scheme, and discounted food on site.
- Why this job: Be part of a supportive team, making a real impact on patient experiences.
- Qualifications: 5+ years as a Practice Manager in a private GP setting is essential.
- Other info: Strong leadership and IT skills are key; experience in HR and accounting is a plus.
The predicted salary is between 50000 - 55000 £ per year.
Location: Kensington
Job Type: Full-time, On Site
Salary: £50,000–£55,000 per annum, plus performance-related bonuses
Benefits:
- Paid overtime for additional hours worked beyond contracted hours
- Contributory company pension scheme
- Pension
- Discounted food and refreshments on site
- Supportive, friendly team environment
About the Practice
Our client is an established private GP practice in Kensington that provides personalised, high-quality healthcare to families, local residents, businesses, and international patients.
Role Overview
As Practice Manager, you will play a pivotal role in the smooth running of a busy, three-doctor private GP practice. You will be responsible for the overall management and administration of the practice, ensuring the highest standards of patient care and regulatory compliance.
Key Responsibilities
- Practice Operations: Oversee the day-to-day running of the practice, including clinic scheduling, appointment bookings, and supervising two practice administrators.
- CQC & Clinical Governance: Lead on all aspects of CQC compliance, clinical governance, and quality assurance, ensuring the practice meets and exceeds regulatory standards.
- Leadership: Provide strong leadership and direction to the administrative team, fostering a collaborative and positive working environment.
- Reception & Administration: Undertake front-of-house duties as required, including answering phones, handling billing and payments, managing correspondence, and responding to emails.
- HR & Payroll: Manage HR functions such as recruitment, onboarding, performance reviews, and payroll administration.
- Financial Management: Prepare monthly and annual accounts, manage banking, and liaise with the accountant for end-of-year financial reporting. Knowledge of accounting software for profit and loss and payroll is essential.
- IT & Systems: Maintain and develop IT systems to enhance efficiency and service delivery; ensure data security and compliance with GDPR.
- Patient Experience: Ensure all patients receive a warm, professional, and seamless experience from first contact to follow-up.
Candidate Profile
Experience: Minimum 5 years as a Practice Manager in a private GP (essential), with demonstrable experience in CQC management and compliance.
Skills:
- Strong leadership and people management skills
- Excellent organisational and multitasking abilities
- High level of IT proficiency, with experience in practice management software
- Sound financial acumen, with experience using accounting software for profit and loss and payroll
- Exceptional communication and interpersonal skills
- Calm, proactive, and solutions-focused approach
- Attention to detail and ability to work independently
Desirable: Experience in accounting, HR, and payroll is preferred.
Practice Manager employer: Sunblink
Contact Detail:
Sunblink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Practice Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and standards set by the Care Quality Commission (CQC). Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to compliance and quality care.
✨Tip Number 2
Network with other professionals in the healthcare sector, especially those who have experience as Practice Managers. They can provide valuable insights and may even refer you to opportunities within their networks.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team or improved practice operations. Be prepared to share specific examples that highlight your ability to foster a positive working environment.
✨Tip Number 4
Stay updated on the latest trends in healthcare management and technology. Being knowledgeable about new practice management software or financial tools can set you apart from other candidates and show your proactive approach to improving practice efficiency.
We think you need these skills to ace Practice Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Practice Manager, particularly in private GP settings. Emphasise your skills in CQC management, leadership, and financial management to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of the role. Mention specific achievements from your previous roles that demonstrate your ability to manage practice operations effectively.
Highlight Relevant Skills: In your application, clearly outline your strong leadership, organisational, and IT skills. Provide examples of how you've successfully managed teams and improved patient experiences in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Practice Manager role.
How to prepare for a job interview at Sunblink
✨Showcase Your Leadership Skills
As a Practice Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, managing conflicts, and fostering a positive work environment. Use specific examples to illustrate how you've successfully guided your team in the past.
✨Demonstrate Your CQC Knowledge
Since CQC compliance is crucial for this role, make sure you can articulate your understanding of CQC standards and how you've implemented them in previous positions. Highlight any successful audits or improvements you've led that enhanced compliance.
✨Prepare for Financial Management Questions
Given the financial responsibilities of the role, be ready to discuss your experience with budgeting, accounting software, and financial reporting. Bring examples of how you've managed finances effectively in a practice setting.
✨Emphasise Patient Experience
The role requires ensuring a seamless patient experience. Prepare to share strategies you've used to enhance patient satisfaction and how you've handled feedback or complaints. This will show your commitment to high-quality patient care.
