IT Support Analyst

IT Support Analyst

Exeter Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our agile team to provide top-notch IT support and solve tech challenges.
  • Company: Michelmores is a forward-thinking law firm helping clients navigate change.
  • Benefits: Enjoy flexible working, a friendly atmosphere, and inclusive culture.
  • Why this job: Be part of a dynamic team making a real impact in the legal sector.
  • Qualifications: No specific experience required; just a passion for technology and problem-solving.
  • Other info: This role offers a chance to grow in a supportive environment.

The predicted salary is between 28800 - 43200 £ per year.

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, friendly agile team? If so, come and join us on the journey.

Why Michelmores?

Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly, and inclusive organisation.

IT Support Analyst employer: Michelmores

Michelmores is an excellent employer for IT Support Analysts, offering a vibrant and inclusive work culture that fosters collaboration and innovation. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, all while being part of a supportive team in a dynamic legal environment. Located in a thriving area, our firm not only values flexibility but also encourages a healthy work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Michelmores Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Support Analyst

✨Tip Number 1

Familiarise yourself with the latest IT support tools and technologies that are commonly used in law firms. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Network with current or former employees of Michelmores on platforms like LinkedIn. Engaging with them can provide you with valuable insights about the company culture and the specific challenges they face, which you can address in your discussions.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully resolved IT issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to work under pressure.

✨Tip Number 4

Research Michelmores' recent projects or initiatives related to technology and innovation. Being able to reference these in your conversations will show your genuine interest in the firm and how you can contribute to their goals.

We think you need these skills to ace IT Support Analyst

Technical Support
Troubleshooting Skills
Customer Service Orientation
Network Configuration
Operating Systems Knowledge (Windows, macOS, Linux)
Hardware and Software Installation
Remote Support Tools
Problem-Solving Skills
Communication Skills
Time Management
Documentation Skills
Team Collaboration
Adaptability to New Technologies
Attention to Detail

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the IT Support Analyst position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Tailored CV: Create a CV that specifically addresses the skills and experiences relevant to the IT Support Analyst role. Use keywords from the job description to ensure your CV stands out to recruiters.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for joining Michelmores and how you can contribute to their dynamic team. Share specific examples of your past experiences in IT support that demonstrate your problem-solving abilities and teamwork.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Michelmores

✨Research the Company

Before your interview, take some time to learn about Michelmores. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Technical Skills

As an IT Support Analyst, you'll need to demonstrate your technical expertise. Be prepared to discuss specific tools and technologies you've used, and consider bringing examples of how you've solved technical issues in the past.

✨Prepare for Behavioural Questions

Expect questions that assess how you handle challenges and work within a team. Use the STAR method (Situation, Task, Action, Result) to structure your answers, providing clear examples from your previous experiences.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask your interviewers. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.

IT Support Analyst
Michelmores
Location: Exeter
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