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For Companies At a Glance
- Tasks: Support IT strategy, infrastructure, and cybersecurity while leading projects and mentoring team members.
- Company: Join a growing organisation in Birmingham focused on digital transformation and IT excellence.
- Benefits: Enjoy a hybrid work model with competitive salary and opportunities for professional growth.
- Why this job: Be part of a dynamic team driving innovation and making a real impact in IT.
- Qualifications: Experience in IT support, proficiency in Microsoft tools, and strong problem-solving skills required.
- Other info: A full UK driving licence and access to transport is necessary for this role.
The predicted salary is between 39000 - 51000 £ per year.
An experienced Deputy IT Manager is sought to support the delivery of IT strategy, infrastructure, and cybersecurity across a growing organisation. This hybrid role combines hands-on technical expertise with strategic leadership, supporting day-to-day operations while driving continuous improvement and contributing to digital transformation initiatives.
Key Responsibilities
- Deliver 2nd/3rd line support for hardware, software, and infrastructure.
- Maintain on-premise systems and support their digital transformation project to migrate to the cloud.
- Implement and monitor cybersecurity measures and ensure compliance.
- Support Microsoft Dynamics NAV, general applications, and IT hardware.
- Contribute to IT policy development, process improvement, and project delivery.
- Partner with internal stakeholders to deliver business-aligned IT solutions.
- Liaise with third-party vendors and manage external IT relationships.
- Lead or contribute to IT projects and infrastructure upgrades.
- Provide mentoring to IT team members and support end-user training.
Required Skills & Experience
- Competent experience in IT support (2nd/3rd line or MSP environment).
- Proficient with Active Directory, M365, Microsoft SQL Server and ERP support.
- Familiarity with servers, switches, desktops, laptops, and IT ticketing systems.
- Strong communication, problem-solving, and analytical skills.
- Full UK driving licence and access to own transport.
Desirable
- Experience in FMCG or manufacturing.
- Cisco switch management, SANs, VMware or Hypervisor experience.
- Supervisory or team leadership exposure.
Deputy Manager of Information Technology employer: Network IT Recruitment Limited
Contact Detail:
Network IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager of Information Technology
✨Tip Number 1
Familiarise yourself with the latest trends in IT infrastructure and cybersecurity. Being knowledgeable about current technologies and best practices will not only help you in interviews but also demonstrate your commitment to continuous improvement.
✨Tip Number 2
Network with professionals in the IT field, especially those who have experience in 2nd/3rd line support or have worked in similar roles. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've contributed to digital transformation projects in the past. Highlighting your hands-on experience with cloud migrations or IT policy development can set you apart from other candidates.
✨Tip Number 4
Showcase your leadership skills by discussing any mentoring or team management experiences you've had. This role requires a blend of technical expertise and strategic leadership, so demonstrating your ability to guide and support others will be crucial.
We think you need these skills to ace Deputy Manager of Information Technology
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly 2nd/3rd line support. Emphasise your familiarity with Active Directory, M365, and Microsoft SQL Server, as these are key requirements for the role.
Craft a Compelling Cover Letter: In your cover letter, explain how your technical expertise aligns with the responsibilities of the Deputy IT Manager role. Mention specific projects or experiences that demonstrate your ability to contribute to digital transformation and cybersecurity initiatives.
Showcase Leadership Skills: Since the role involves mentoring team members and contributing to IT policy development, include examples of your leadership experience. Highlight any supervisory roles or team projects where you took the lead.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial in IT roles.
How to prepare for a job interview at Network IT Recruitment Limited
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with 2nd and 3rd line support. Highlight specific examples of how you've resolved complex IT issues, particularly with systems like Active Directory, M365, and Microsoft SQL Server.
✨Demonstrate Strategic Thinking
Since this role involves contributing to IT strategy and digital transformation, be ready to share your thoughts on how you would approach these areas. Discuss any past experiences where you successfully implemented strategic IT initiatives.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to explain how you've effectively partnered with internal stakeholders or liaised with third-party vendors in the past. Use examples that showcase your ability to convey technical information clearly.
✨Prepare for Leadership Questions
As a Deputy Manager, you'll likely be asked about your leadership style. Think of instances where you've mentored team members or led projects. Be ready to discuss how you motivate and support your team in achieving their goals.
