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- Tasks: Negotiate settlements, review aged debt, and manage your own caseload in a fast-paced legal environment.
- Company: Join a growing pre-litigation team focused on delivering excellent results in the legal sector.
- Benefits: Enjoy hybrid working, competitive salary, 25 days holiday, private medical insurance, and free parking.
- Why this job: Make a real impact while developing your skills in a dynamic and supportive team culture.
- Qualifications: Previous credit hire experience and strong negotiation skills are essential for this role.
- Other info: Monday to Friday, 9am-5pm, with opportunities for professional growth and company events.
The predicted salary is between 26500 - 30000 £ per year.
Location: Uxbridge
Salary: £26,500-£30,000 *Experience dependent
Job Type: Full-Time Permanent
Start Date: ASAP
About the Role:
We are currently seeking a dedicated and proactive Pre-Litigation Claims Handler to join our growing pre-litigation team. In this vital role, you will be responsible for reviewing aged debt, negotiating settlements, and identifying claims suitable for litigation. You will also play a key part in onboarding clients and instructing panel solicitors where appropriate. This is a fantastic opportunity for a confident negotiator with solid credit hire experience who thrives in a fast-paced legal environment and is committed to delivering excellent results.
Key Responsibilities:
- Proactively negotiate with third parties to secure successful settlement outcomes
- Apply the ABI GTA, relevant case law, and credit hire principles to resolve cases effectively
- Assess prospects of success for credit hire, storage, and recovery claims, including liability disputes
- Analyse and interpret Basic Hire Rate (BHR) reports
- Manage your own caseload efficiently and maintain strong organisational discipline
- Initiate outbound calls to insurers to discuss cases and agree on settlements
- Conduct thorough case reviews prior to escalation for litigation
- Evaluate impecuniosity and assess supporting evidence
- Provide excellent client care to gather necessary information and onboard clients for litigation
Essential Skills and Experience:
- Previous experience in credit hire is essential
- In-depth knowledge of the ABI GTA and credit hire case law
- Strong background in RTA claims, with the ability to assess liability and indemnity issues
- Familiarity with the MIB and related agreements
- Confident telephone manner and excellent negotiation skills
- Organised and detail-oriented with the ability to prioritise a busy caseload
- Exceptional verbal and written communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook) and case management systems
- Numerate, with the ability to interpret and negotiate hire invoices
- Collaborative team player with a positive, solution-focused attitude
Why Join Us?
- Dynamic and supportive team environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Chance to make a real impact in a key area of the business
- Fantastic Salary between £26,500-£30,000 *Experience dependent
- Monday-Friday only 9am-5pm
- Hybrid working model
- Free parking on site
- Health Assured Employee Assistance Programme (EAP)
- Private Medical Insurance
- 25 days of holiday plus Bank Holidays
- Life Assurance (x4 salary)
- Pension
- Monthly McDonalds breakfast
- Company Events
Ready to apply? If you have the experience, drive, and skill set we’re looking for, we’d love to hear from you. Please submit your CV today!
Pre-Litigation Claims Handler employer: Vermelo RPO
Contact Detail:
Vermelo RPO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Litigation Claims Handler
✨Tip Number 1
Familiarise yourself with the ABI GTA and relevant case law before your interview. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to the role and understanding of the industry.
✨Tip Number 2
Practice your negotiation skills by role-playing common scenarios you might encounter as a Pre-Litigation Claims Handler. Being able to articulate your approach to negotiations can set you apart from other candidates.
✨Tip Number 3
Prepare examples from your previous experience in credit hire or RTA claims that showcase your ability to assess liability and negotiate settlements. Real-life examples can make your discussions more impactful during the interview.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage a busy caseload. Be ready to explain your methods for prioritising tasks and maintaining attention to detail, as these are crucial for success in this role.
We think you need these skills to ace Pre-Litigation Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit hire and RTA claims. Use specific examples that demonstrate your negotiation skills and familiarity with the ABI GTA.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the pre-litigation process and how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your organisational skills, attention to detail, and ability to manage a busy caseload. These are crucial for the Pre-Litigation Claims Handler position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Vermelo RPO
✨Know Your Credit Hire Basics
Make sure you brush up on your knowledge of credit hire principles and the ABI GTA. Being able to discuss these topics confidently will show that you understand the core aspects of the role and can apply them in practice.
✨Demonstrate Your Negotiation Skills
Prepare examples from your past experiences where you've successfully negotiated settlements. Highlight your approach and the outcomes, as this will showcase your ability to handle negotiations effectively in a fast-paced environment.
✨Organisational Skills Matter
Be ready to discuss how you manage your caseload and prioritise tasks. Providing specific examples of how you stay organised will demonstrate your ability to handle multiple cases efficiently.
✨Showcase Your Communication Skills
Since the role involves a lot of client interaction and negotiation over the phone, practice articulating your thoughts clearly. Be prepared to answer questions about how you ensure excellent client care and gather necessary information.
