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- Tasks: Join us to service and maintain fire and security systems, ensuring safety and compliance.
- Company: ART Security Solutions is a family-run business celebrating 28 years of excellence in security services.
- Benefits: Enjoy competitive salary, overtime, on-call allowance, 25 days holiday, and private healthcare options.
- Why this job: Be part of a supportive team where your skills are valued and career growth is encouraged.
- Qualifications: Experience with fire and security systems, full UK driving licence, and strong customer service skills required.
- Other info: Ongoing training provided, plus high-spec company vehicles and tools for your success.
The predicted salary is between 28000 - 42000 £ per year.
Location: Home Counties with occasional work in London
Job Type: Full-Time
Salary: Competitive (£35-£40k basic depending on experience) + Overtime + On-Call Allowance + Benefits
ART Security Solutions Ltd, now in our 28th year, is a family-run business known for valuing the people who make us great—our staff. We're looking for a skilled and motivated Fire and Security Service Engineer to join our growing team.
If you're fed up with being overlooked and want your skills to be truly appreciated, if you're passionate about what you do and take pride in providing top-tier service and want to progress—ART could be the company for you.
Key Responsibilities:- Service, maintenance, and repair of fire alarms, intruder alarms, CCTV, and access control systems.
- Fault finding and diagnostics across a variety of systems.
- Ensure all work is compliant with relevant British Standards and company procedures.
- Complete accurate service reports and documentation.
- Participate in the on-call rota (£200/week on-call allowance).
- Experience with systems such as Advanced, Kentec, C-tec, Texecom, Avigilon, Hikvision, and Paxton.
- Knowledge of BS 5839 with at least an FIA Foundation Level qualification (or equivalent).
- Full UK driving licence.
- Strong diagnostic and fault-finding skills.
- ECS/CSCS card and other industry qualifications (preferred but not essential).
- A proactive, self-starting attitude and the ability to work independently or in a team.
- DBS clearance.
- Excellent customer service skills and professional conduct on-site.
- Advanced FIA and Tavcom qualifications.
- System design, estimating, and quoting experience.
- Manufacturer training/certifications (Advanced, Kentec, Texecom, Hikvision, Paxton, Avigilon).
- Position: Senior Fire and Security Service Engineer
- Salary: £35-£40k basic depending on experience
- On-Call Allowance: £200/week
- 25 Days Holiday + Bank Holidays
- Opportunities for progression in a fast-growing company
- Working hours: 8am-5pm (1-hour lunch)
- Overtime opportunities
- High-spec black company vans (VW or Ford Custom renewed every 3 years)
- Company phone, laptop, and credit card
- Uniform, PPE, power tools, and branded smart black workwear provided
- Company pension scheme
- Private healthcare option
- Ongoing training & development after probation
How to Apply: If this sounds like the right move for you, please send your CV and a brief cover letter to the email address provided.
Join ART Security Solutions now and be part of a close-knit team where your skills are recognised, supported, and celebrated. Help us protect people and property while growing your career in a company that genuinely cares.
Fire and Security Service Engineer employer: ART Security Solutions Limited
Contact Detail:
ART Security Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Service Engineer
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, such as Advanced, Kentec, and Hikvision. Having hands-on experience or knowledge about these systems can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with us. Since this role involves on-site work, demonstrating your ability to communicate effectively and professionally with clients will be crucial.
✨Tip Number 3
If you have any relevant industry qualifications, make sure to mention them when discussing your experience. Even if they are not essential, they can show your commitment to professional development.
✨Tip Number 4
Be prepared to discuss your fault-finding and diagnostic skills in detail. We value engineers who can think critically and solve problems efficiently, so come ready with examples from your past experiences.
We think you need these skills to ace Fire and Security Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fire and security systems. Include specific examples of your work with brands mentioned in the job description, such as Advanced, Kentec, and Hikvision.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the industry. Mention why you want to work for ART Security Solutions specifically and how your skills align with their values and needs.
Highlight Qualifications: Clearly list your qualifications, especially your FIA Foundation Level qualification or equivalent. If you have any additional certifications or training, make sure to mention them as they can set you apart from other candidates.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide examples of how you've successfully interacted with clients in previous positions. This will demonstrate your ability to maintain professionalism on-site.
How to prepare for a job interview at ART Security Solutions Limited
✨Know Your Systems
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Advanced, Kentec, and Hikvision. Be prepared to discuss your experience with these systems and how you've handled maintenance or repairs in the past.
✨Demonstrate Compliance Knowledge
Understand the relevant British Standards, particularly BS 5839, and be ready to explain how you ensure compliance in your work. This shows that you take safety seriously and are knowledgeable about industry regulations.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this role, think of examples where you've provided outstanding service. Be ready to discuss how you handle difficult situations on-site and maintain professionalism.
✨Prepare for Technical Questions
Expect technical questions related to fault finding and diagnostics. Brush up on your problem-solving skills and be ready to walk through your thought process when diagnosing issues with fire and security systems.
